Advanced Technology Use by Care Professionals

Tom Brandsma, Jol Stoffers and Ilse Schrijver
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Tom Brandsma: Research Centre for Employability, Zuyd University of Applied Sciences, 6131 MT Sittard, The Netherlands
Jol Stoffers: Research Centre for Employability, Zuyd University of Applied Sciences, 6131 MT Sittard, The Netherlands
Ilse Schrijver: Research Centre for Employability, Zuyd University of Applied Sciences, 6131 MT Sittard, The Netherlands

IJERPH, 2020, vol. 17, issue 3, 1-16

Abstract: Advanced technology is a primary solution for the shortage of care professionals and increasing demand for care, and thus acceptance of such technology is paramount. This study investigates factors that increase use of advanced technology during elderly care, focusing on current use of advanced technology, factors that influence its use, and care professionals’ experiences with the use. This study uses a mixed-method design. Logfiles were used (longitudinal design) to determine current use of advanced technology, questionnaires assessed which factors increase such use, and in-depth interviews were administered to retrieve care professionals’ experiences. Findings suggest that 73% of care professionals use advanced technology, such as camera monitoring, and consult clients’ records electronically. Six of nine hypotheses tested in this study were supported, with correlations strongest between performance expectancy and attitudes toward use, attitudes toward use and satisfaction, and effort expectancy and performance expectancy. Suggested improvements for advanced technology include expanding client information, adding report functionality, solving log-in problems, and increasing speed. Moreover, the quickest way to increase acceptance is by improving performance expectancy. Care professionals scored performance expectancy of advanced technology lowest, though it had the strongest effect on attitudes toward the technology.

Keywords: technology acceptance; advanced technology; elderly care; performance expectancy; logfiles; longitudinal design (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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