How to Mitigate the Negative Effect of Emotional Exhaustion among Healthcare Workers: The Role of Safety Climate and Compensation

Mavis Agyemang Opoku, Hyejung Yoon, Seung-Wan Kang and Myoungsoon You
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Mavis Agyemang Opoku: College of Business, Gachon University, Seongnam 13120, Korea
Hyejung Yoon: The Seoul Institute, 57 Nambusunhwan-ro, 340-gil, Seocho-gu, Seoul 06756, Korea
Seung-Wan Kang: College of Business, Gachon University, Seongnam 13120, Korea
Myoungsoon You: Department of Public Health Sciences, Graduate School of Public Health, Seoul National University, Seoul 08826, Korea

IJERPH, 2021, vol. 18, issue 12, 1-15

Abstract: This study examines the relationship between emotional exhaustion and job satisfaction. We further propose a safety climate and compensation as contextual variables that weaken the effect of emotional exhaustion. Survey data collected from 694 employees of a public hospital provided support for the hypothesized research model. The hierarchical multiple regression results reveal that high emotional exhaustion is negatively related to job satisfaction. In addition, the results suggest that compensation and a safety climate are moderating variables that mitigate the negative effects of emotional exhaustion. The theoretical implications and future directions are discussed.

Keywords: emotional exhaustion; compensation; safety climate; job satisfaction (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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