Rationale and Methods of Evaluation for ACHO, A New Virtual Assistant to Improve Therapeutic Adherence in Rural Elderly Populations: A User-Driven Living Lab

Jeronimo Luengo-Polo, David Conde-Caballero, Borja Rivero-Jiménez, Inmaculada Ballesteros-Yáñez, Carlos A. Castillo-Sarmiento and Lorenzo Mariano-Juárez
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Jeronimo Luengo-Polo: Department of Nursing, Faculty of Nursing & Occupational Therapy, University of Extremadura, 10003 Cáceres, Spain
David Conde-Caballero: Department of Nursing, Faculty of Nursing & Occupational Therapy, University of Extremadura, 10003 Cáceres, Spain
Borja Rivero-Jiménez: Department of Computer Systems and Telematics, Polytechnic School, University of Extremadura, 10003 Cáceres, Spain
Inmaculada Ballesteros-Yáñez: Department of Inorganic, Organic Chemistry and Biochemistry, School of Medicine, University of Castilla-La Mancha, 13071 Ciudad Real, Spain
Carlos A. Castillo-Sarmiento: Regional Center for Biomedical Research, University of Castilla-La Mancha, 02008 Albacete, Spain
Lorenzo Mariano-Juárez: Department of Nursing, Faculty of Nursing & Occupational Therapy, University of Extremadura, 10003 Cáceres, Spain

IJERPH, 2021, vol. 18, issue 15, 1-11

Abstract: Low therapeutic adherence is a concern for health professionals as it decreases therapeutic efficiency while increasing costs, especially in elderly populations. To increase therapeutic adherence in elderly populations, the technology applied in the medical devices that are used must be adapted to improve usability. This paper outlines the rationale behind, and methods applied to assess the usability of, ACHO (Assistant on Care and Health Offline), a voice assistant that provides elderly patients with reminders of medical appointments to attend and when they need to take their medication. This work is a descriptive, cross-sectional, observational study, and will include a three-phase (analysis, testing and refinement) multidimensional usability analysis of an initial prototype, in the setting of a user-driven Living Lab, which enables the needs and characteristics of the end users to be identified and incorporated into the prototype with each iteration, in which a multidisciplinary team of researchers and users will participate as co-creators. This methodology will allow us to develop a better prototype, increasing usability and, thus, increasing therapeutic adherence.

Keywords: active assisted living program; adherence; e-Health; living lab; voice assistant (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2021
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