Mental Health Services Data Dashboards for Reporting to Australian Governments during COVID-19

Sonam Shelly, Emily Lodge, Carly Heyman, Felicity Summers, Amy Young, Jennifer Brew and Matthew James
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Sonam Shelly: Australian Institute of Health and Welfare, Canberra 2617, Australia
Emily Lodge: Australian Institute of Health and Welfare, Canberra 2617, Australia
Carly Heyman: Australian Institute of Health and Welfare, Canberra 2617, Australia
Felicity Summers: Australian Institute of Health and Welfare, Canberra 2617, Australia
Amy Young: Australian Institute of Health and Welfare, Canberra 2617, Australia
Jennifer Brew: Australian Institute of Health and Welfare, Canberra 2617, Australia
Matthew James: Australian Institute of Health and Welfare, Canberra 2617, Australia

IJERPH, 2021, vol. 18, issue 19, 1-11

Abstract: The Australian Institute of Health and Welfare (AIHW) has been providing support to the Australian Government Department of Health to report on mental health-related data to Australian governments on a frequent basis since April 2020 in the form of COVID-19 mental health services data dashboards. These dashboards feature extensive use of data visualizations which illustrate the change in mental health service use over time as well as comparisons with pre-pandemic levels of service use. Data are included from the Medicare Benefits Schedule (MBS), Pharmaceutical Benefits Scheme (PBS/RPBS), Australian Government-funded crisis and support organizations, and key findings from emerging research. Demand for telehealth, crisis and support organizations and online mental health information services, in particular, have increased during the pandemic. The dashboards incorporate both new and existing data sources and represent an innovative way of reporting mental health services data to Australian governments. The reporting has enabled timely, targeted adjustments to mental health service delivery during the pandemic with improved cooperative data sharing arrangements having the potential to yield ongoing benefits.

Keywords: mental; services; pandemic; COVID-19 (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2021
References: View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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