How Do Teleworkers and Organizations Manage the COVID-19 Crisis in Brazil? The Role of Flexibility I-Deals and Work Recovery in Maintaining Sustainable Well-Being at Work

Felisa Latorre, Amalia Raquel Pérez-Nebra, Fabiana Queiroga and Carlos-María Alcover
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Felisa Latorre: Department of Psychology, Faculty of Health Sciences, Universidad Rey Juan Carlos, Avda. Atenas s/n, 28922 Alcorcón, Spain
Amalia Raquel Pérez-Nebra: Department of Management, Campus Universitário Darcy Ribeiro, Universidade de Brasília, Brasilia 70910-900, Brazil
Fabiana Queiroga: Department of Psychology, Université Côte D’Azur, Avenue des Diables Bleus, 06357 Nice, France
Carlos-María Alcover: Department of Psychology, Faculty of Health Sciences, Universidad Rey Juan Carlos, Avda. Atenas s/n, 28922 Alcorcón, Spain

IJERPH, 2021, vol. 18, issue 23, 1-23

Abstract: The COVID-19 pandemic has impacted the economic market and labor contexts worldwide. Brazil has suffered one of the worst social and governmental managements of the COVID-19 crisis, forcing workers and organizations to develop coping strategies. This environment can affect both well-being and performance at work. Sustainable well-being at work refers to different patterns of relationships between performance and well-being. It may include eudaimonic (e.g., Meaning of Work—MOW) or hedonic (e.g., emotions) forms of well-being. This study tests the moderating role of recovery from work stress in the relationship between flexibility i-deals and patterns of sustainable well-being at work in Brazilian teleworkers. We relied on two studies to achieve this objective. In Study 1, conducted during the pandemic’s first outbreak in Brazil ( N = 386), recovery experiences moderated the relationship between i-deals and clusters formed by performance and MOW (eudaimonic happiness). In Study 2, conducted during the second outbreak ( N = 281), we identified relationships between clusters of emotions (hedonic happiness) and MOW (eudaimonic) with performance. The results supported the idea that recovery experiences moderated the relationship between i-deals and patterns of sustainable well-being at work differently. Our findings have implications for Human Resource Management and teleworkers, especially for employee behaviors to deal with stress.

Keywords: COVID-19; recovery from work stress; sustainable well-being at work; teleworkers; idiosyncratic deals (i-deals); performance; coping strategies (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2021
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