User-Centred Design of a Final Results Report for Participants in Multi-Sensor Personal Air Pollution Exposure Monitoring Campaigns

Johanna Amalia Robinson, Rok Novak, Tjaša Kanduč, Thomas Maggos, Demetra Pardali, Asimina Stamatelopoulou, Dikaia Saraga, Danielle Vienneau, Benjamin Flückiger, Ondřej Mikeš, Céline Degrendele, Ondřej Sáňka, Saul García Dos Santos-Alves, Jaideep Visave, Alberto Gotti, Marco Giovanni Persico, Dimitris Chapizanis, Ioannis Petridis, Spyros Karakitsios, Dimosthenis A. Sarigiannis and David Kocman
Additional contact information
Johanna Amalia Robinson: Department of Environmental Sciences, Jožef Stefan Institute, 1000 Ljubljana, Slovenia
Rok Novak: Department of Environmental Sciences, Jožef Stefan Institute, 1000 Ljubljana, Slovenia
Tjaša Kanduč: Department of Environmental Sciences, Jožef Stefan Institute, 1000 Ljubljana, Slovenia
Thomas Maggos: Atmospheric Chemistry and Innovative Technologies Laboratory, NCSR Demokritos, 15310 Athens, Greece
Demetra Pardali: Atmospheric Chemistry and Innovative Technologies Laboratory, NCSR Demokritos, 15310 Athens, Greece
Asimina Stamatelopoulou: Atmospheric Chemistry and Innovative Technologies Laboratory, NCSR Demokritos, 15310 Athens, Greece
Dikaia Saraga: Atmospheric Chemistry and Innovative Technologies Laboratory, NCSR Demokritos, 15310 Athens, Greece
Danielle Vienneau: Swiss Tropical and Public Health Institute (Swiss TPH), CH-4051 Basel, Switzerland
Benjamin Flückiger: Swiss Tropical and Public Health Institute (Swiss TPH), CH-4051 Basel, Switzerland
Ondřej Mikeš: RECETOX, Faculty of Science, Masaryk University, 62500 Brno, Czech Republic
Céline Degrendele: RECETOX, Faculty of Science, Masaryk University, 62500 Brno, Czech Republic
Ondřej Sáňka: RECETOX, Faculty of Science, Masaryk University, 62500 Brno, Czech Republic
Saul García Dos Santos-Alves: Institute of Health Carlos III (ISCIII), National Environmental Health Centre, Department of Atmospheric Pollution, 28220 Madrid, Spain
Jaideep Visave: Department of Science, Technology and Society, University School for Advanced Study IUSS, 27100 Pavia, Italy
Alberto Gotti: EUCENTRE, European Centre for Training and Research in Earthquake Engineering, 27100 Pavia, Italy
Marco Giovanni Persico: Department of Science, Technology and Society, University School for Advanced Study IUSS, 27100 Pavia, Italy
Dimitris Chapizanis: Environmental Engineering Laboratory, Department of Chemical Engineering, Aristotle University of Thessaloniki, 54124 Thessaloniki, Greece
Ioannis Petridis: Environmental Engineering Laboratory, Department of Chemical Engineering, Aristotle University of Thessaloniki, 54124 Thessaloniki, Greece
Spyros Karakitsios: Environmental Engineering Laboratory, Department of Chemical Engineering, Aristotle University of Thessaloniki, 54124 Thessaloniki, Greece
Dimosthenis A. Sarigiannis: Department of Science, Technology and Society, University School for Advanced Study IUSS, 27100 Pavia, Italy
David Kocman: Department of Environmental Sciences, Jožef Stefan Institute, 1000 Ljubljana, Slovenia

IJERPH, 2021, vol. 18, issue 23, 1-18

Abstract: Using low-cost portable air quality (AQ) monitoring devices is a growing trend in personal exposure studies, enabling a higher spatio-temporal resolution and identifying acute exposure to high concentrations. Comprehension of the results by participants is not guaranteed in exposure studies. However, information on personal exposure is multiplex, which calls for participant involvement in information design to maximise communication output and comprehension. This study describes and proposes a model of a user-centred design (UCD) approach for preparing a final report for participants involved in a multi-sensor personal exposure monitoring study performed in seven cities within the EU Horizon 2020 ICARUS project. Using a combination of human-centred design (HCD), human–information interaction (HII) and design thinking approaches, we iteratively included participants in the framing and design of the final report. User needs were mapped using a survey ( n = 82), and feedback on the draft report was obtained from a focus group ( n = 5). User requirements were assessed and validated using a post-campaign survey ( n = 31). The UCD research was conducted amongst participants in Ljubljana, Slovenia, and the results report was distributed among the participating cities across Europe. The feedback made it clear that the final report was well-received and helped participants better understand the influence of individual behaviours on personal exposure to air pollution.

Keywords: user-centred design; air pollution exposure campaign; report to participants; communication; focus group; design thinking (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2021
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