Value Conflict, Lack of Rewards, and Sense of Community as Psychosocial Risk Factors of Burnout in Communication Professionals (Press, Radio, and Television)

Santiago Gascón, Ricardo Fueyo-Díaz, Luis Borao, Michael P. Leiter, Álvaro Fanlo-Zarazaga, Bárbara Oliván-Blázquez and Alejandra Aguilar-Latorre
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Santiago Gascón: Department of Psychology and Sociology, University of Zaragoza, 50009 Zaragoza, Spain
Ricardo Fueyo-Díaz: Department of Psychology and Sociology, University of Zaragoza, 50009 Zaragoza, Spain
Luis Borao: Department of Psychology and Sociology, University of Zaragoza, 50009 Zaragoza, Spain
Michael P. Leiter: Department of Psychology, Acadia University, Wolfville, NS B4P 2R6, Canada
Álvaro Fanlo-Zarazaga: Health Science Institute Aragón (IACS), 50009 Zaragoza, Spain
Bárbara Oliván-Blázquez: Department of Psychology and Sociology, University of Zaragoza, 50009 Zaragoza, Spain
Alejandra Aguilar-Latorre: Institute for Health Research Aragón (IIS Aragón), 50009 Zaragoza, Spain

IJERPH, 2021, vol. 18, issue 2, 1-12

Abstract: Journalists are at particular risk of work-related stress and burnout. The objective of this study is to describe and analyze the principal factors involved in the appearance of burnout in communication professionals, as well as the possible interactions between them and with self-reported health, and to observe whether the variables involved are the same in different types of environments. To achieve this objective, 292 participants answered the following measurement instruments: Demographic and labor datasheet; Maslach Burnout Inventory (MBI General survey); Areas of Worklife Scale (AWS); and General Health Questionnaire (GHQ -12). The results were the following: Emotional Exhaustion (EE) shows direct correlation and statistical significance with the other two burnout dimensions, Depersonalization (DP) and Personal Accomplishment (PA), also with health perception variables and inverse and statistical significance with the workload, control, rewards, community, fairness, and values. A multiple linear regression model shows workload and values as inverse EE predictors, which confirms a burnout process in which EE contributes as the main dimension in DP and is shown to be a precursor of PA, itself. When comparing different types of media, journalists who work in institutional press offices presented significantly lower scores in PA and higher in control, rewards, community, justice, and values. Therefore, further research should be carried out in order to analyze the protective role of these variables regarding PA and burnout.

Keywords: communication professionals; burnout; values; psychosocial risks (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2021
References: View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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