A Model of Factors Determining Nurses’ Attitudes towards Learning Communicative Competences

Lucyna Iwanow, Mariusz Jaworski, Joanna Gotlib and Mariusz Panczyk
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Lucyna Iwanow: Department of Education and Research in Health Sciences, Faculty of Health Science, Medical University of Warsaw, 02-091 Warsaw, Poland
Mariusz Jaworski: Department of Education and Research in Health Sciences, Faculty of Health Science, Medical University of Warsaw, 02-091 Warsaw, Poland
Joanna Gotlib: Department of Education and Research in Health Sciences, Faculty of Health Science, Medical University of Warsaw, 02-091 Warsaw, Poland
Mariusz Panczyk: Department of Education and Research in Health Sciences, Faculty of Health Science, Medical University of Warsaw, 02-091 Warsaw, Poland

IJERPH, 2021, vol. 18, issue 4, 1-15

Abstract: The aim of the study was to assess the empirical model of factors determining the attitude towards acquiring communicative competences among nurses participating in the program of specialist training courses. Research was conducted using a cross-sectional study. A representative group of 1010 Polish registered nurses that took part in the postgraduate education course answered a self-report survey (three instruments: NEO-PI-R questionnaire, Communication Skills Attitude Scale (CSAS), and Empathy Understanding Questionnaire (KRE II)) from the beginning of March to the end of May 2018, which was evaluated using path analysis. The research results conducted confirmed the soundness of the created theoretical model (? 2 = 0.278, p = 0.598, RMSEA < 0.05). It was proved that acquiring communicative competences in nurses is determined by factors such as professional experience, empathic tendency, and the intensity of agreeableness, whereby these factors are bound with each other creating a homogeneous network. The developed model demonstrated that skills can most effectively be shaped in an individual’s attitude based on positive mentoring in work environment.

Keywords: registered nurses; social skills; interpersonal relations; communicative competences; postgraduate education; empathy; working environment (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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