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I Quit! Effects of Work-Family Policies on the Turnover Intention

Jose Aurelio Medina-Garrido (), José María Biedma-Ferrer and María Vanessa Rodríguez-Cornejo
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José María Biedma-Ferrer: INDESS, Universidad de Cádiz, 11405 Jerez de la Frontera, Spain
María Vanessa Rodríguez-Cornejo: INDESS, Universidad de Cádiz, 11405 Jerez de la Frontera, Spain

IJERPH, 2021, vol. 18, issue 4, 1-21

Abstract: The retention of key human resources is a challenge and a necessity for any organisation. This paper analyses the impact of the existence and accessibility of work-family policies on the well-being of workers and their intention to leave the organisation. To test the proposed hypotheses, we applied a structural equation model based on the partial least squares path modelling (PLS-SEM) approach to a sample of 558 service sector workers. The results show that the existence and accessibility of work-family policies directly reduce the intention to leave the organisation. Moreover, this relationship also occurs indirectly, by mediating the well-being that is generated by these work-family policies. We also analysed the moderating role that gender and hierarchy could have in the above relationships. In addition to the above theoretical implications, this study has practical implications. The findings show that employees with family and work balance problems experience lower emotional well-being, more health problems and eventually higher turnover rates. To avoid these problems, management must focus not only on the implementation of work-family policies but also on their accessibility, without subsequent retaliation or prejudice to employees. Additionally, management should pay special attention to female managers, given their greater difficulty in balancing work and family life.

Keywords: work-family balance; work-family policies; well-being; turnover; structural equation modelling; SEM (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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