Work-Related Challenges among Primary Health Centers Workers during COVID-19 in Saudi Arabia

Khalid Al-Mansour, Abdullatif Alfuzan, Danya Alsarheed, Munwer Alenezi and Fouad Abogazalah
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Khalid Al-Mansour: Department of Social Studies, College of Arts, King Saud University, Riyadh 11451, Saudi Arabia
Abdullatif Alfuzan: Department of Social Studies, College of Arts, King Saud University, Riyadh 11451, Saudi Arabia
Danya Alsarheed: General Administration for Primary Health Centers, Ministry of Health, Riyadh 12628, Saudi Arabia
Munwer Alenezi: General Administration for Primary Health Centers, Ministry of Health, Riyadh 12628, Saudi Arabia
Fouad Abogazalah: General Administration for Primary Health Centers, Ministry of Health, Riyadh 12628, Saudi Arabia

IJERPH, 2021, vol. 18, issue 4, 1-13

Abstract: This study aimed to identify certain occupational risk factors for stress among healthcare workers (HCWs) during the COVID-19 pandemic. Using a multistage random sampling approach, an online questionnaire was applied to collect data on role conflict and ambiguity, self-esteem and social support from 1378 HCWs working in primary health centers (regular and fever clinics; clinics specialized in managing patients with COVID-19 symptoms) across Saudi Arabia. The results showed that stress correlated positively with role conflict and ambiguity and negatively with social support. HCWs in fever clinics exhibited significantly more stress and role conflict and ambiguity than those who were working in regular primary healthcare centers. In conclusion, role conflict and ambiguity and social support were determinants for stress among HCWs, especially those working in fever clinics.

Keywords: stress; role conflict; role ambiguity; social support; self-esteem; primary healthcare centers; COVID-19; Saudi Arabia (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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