Exposure Detection Applications Acceptance: The Case of COVID-19

Adi Alsyouf, Abdalwali Lutfi, Mohammad Al-Bsheish, Mu’taman Jarrar, Khalid Al-Mugheed, Mohammed Amin Almaiah, Fahad Nasser Alhazmi, Ra’ed Masa’deh, Rami J. Anshasi and Abdallah Ashour
Additional contact information
Adi Alsyouf: Department of Managing Health Services and Hospitals, Faculty of Business Rabigh, College of Business (COB), King Abdulaziz University, Jeddah 21991, Saudi Arabia
Abdalwali Lutfi: Department of Accounting, College of Business Administration, King Faisal University, Al-Ahsa 31982, Saudi Arabia
Mohammad Al-Bsheish: Health Management Department, Batterjee Medical College, Jeddah 21442, Saudi Arabia
Mu’taman Jarrar: Medical Education Department, King Fahd Hospital of the University, Al-Khobar 34445, Saudi Arabia
Khalid Al-Mugheed: Surgical Nursing Department, Faculty of Nursing, Near East University, Nicosia 99138, Cyprus
Mohammed Amin Almaiah: Department of Computer Networks, College of Computer Sciences and Information Technology, King Faisal University, Al-Ahsa 31982, Saudi Arabia
Fahad Nasser Alhazmi: Department of Health Services and Hospital Administration, Faculty of Economics and Administration, King Abdulaziz University, Jeddah 21589, Saudi Arabia
Ra’ed Masa’deh: Department of Management Information Systems, School of Business, University of Jordan, Amman 11942, Jordan
Rami J. Anshasi: Prosthodontics Department, Faculty of Dentistry, Jordan University of Science and Technology, Irbid 22110, Jordan
Abdallah Ashour: Department of Nursing, Faculty of Nursing, Philadelphia University, Amman 19392, Jordan

IJERPH, 2022, vol. 19, issue 12, 1-26

Abstract: The pandemic’s context is rife with numerous dangerous threats and high fear levels, influencing human decision-making. Such characteristics are identified by investigating the acceptance of exposure detection apps from the technology acceptance model (TAM) perspective. This study purposed a model to investigate protection technology acceptance, specifically exposure detection apps in the context of COVID-19. Quantitative study approach and a cross-section design targeted 586 participants from Saudi Arabia. As the study model is complex, the study hypotheses were analysed using the structural equation modelling–partial least squares (SEM-PLS3) approach. The findings support the entire model hypothesis except the link between social media awareness and exposure detection apps’ intention. Mediation of COVID-19 anxiety and influence was confirmed as well. The current paper contributes to the technologies acceptance domain by developing a context-driven model comprising the major pandemic characteristics that lead to various patterns of technology acceptance. This study also fills the literature gap regarding mediating effects of social influence and COVID-19 anxiety in the relationship between trust in government and exposure detection apps implementation, and between COVID-19 anxiety and exposure detection apps implementation, respectively. The results may assist government agencies, health policymakers, and health organisations in the wide world and specifically Saudi Arabia, in their attempts to contain the COVID-19 pandemic spread.

Keywords: exposure detection apps; tracing apps; mHealth; technology acceptance model; COVID-19 (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (12)

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