We Need Engaged Workers! A Structural Equation Modeling Study from the Positive Organizational Psychology in Times of COVID-19 in Chile

Rodolfo Mendoza-Llanos, Álvaro Acuña-Hormazábal and Olga Pons-Peregort
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Rodolfo Mendoza-Llanos: Social Sciences Department, Universidad del Bío-Bío, Chillán 3800708, Chile
Álvaro Acuña-Hormazábal: Business Management Department, Universidad del Bío-Bío, Chillán 3800708, Chile
Olga Pons-Peregort: Department of Business Organization, Universidad Politécnica de Catalunya, 08034 Barcelona, Spain

IJERPH, 2022, vol. 19, issue 13, 1-13

Abstract: The COVID-19 pandemic has substantially impacted mental health—workers at institutions are not exempt. In our research, from positive organizational psychology, specifically from the healthy and resilient organization (HERO) model, we analyzed the relationship between healthy organizational practices–engagement and workers’ burnout, and evaluated the mediation role of engagement between healthy organizational practices and worker burnout levels during the COVID-19 pandemic, through structural equation models of a cross-sectional survey-based study. We collected data from a sample of 594 Chilean workers. Our results of the correlations and structural equations demonstrate the relationship between PHOs with engagement (β = 0.51; p < 0.001) and burnout (β = −0.44; p < 0.001), in addition to the mediating effect of engagement between HOP with burnout (β = −0.66; p < 0.001). In conclusion, our findings suggest that healthy organizational practices promoted worker engagement and decreased worker burnout during the COVID-19 pandemic, contributing to the postulates of the HERO model. In addition, we were able to visualize a similar scenario, which showed that burnout during a pandemic decreases when worker engagement mediates the relationship with HOP.

Keywords: engagement; burnout; healthy organizational practice; positive organizational psychology; COVID-19 (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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