Investigating Inclusive Leadership and Pro-Social Rule Breaking in Hospitality Industry: Important Role of Psychological Safety and Leadership Identification

Sajid Rahman Khattak, Muhammad Zada, Muhammad Nouman, Shams Ur Rahman, Muhammad Fayaz, Rezwan Ullah, Guido Salazar-Sepúlveda, Alejandro Vega-Muñoz and Nicolás Contreras-Barraza
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Sajid Rahman Khattak: Institute of Business and Management Sciences, The University of Agriculture, Peshawar 25130, Pakistan
Muhammad Zada: Business School, Henan University, Kaifeng 475000, China
Muhammad Nouman: Institute of Business and Management Sciences, The University of Agriculture, Peshawar 25130, Pakistan
Shams Ur Rahman: Institute of Business and Management Sciences, The University of Agriculture, Peshawar 25130, Pakistan
Muhammad Fayaz: Institute of Business and Management Sciences, The University of Agriculture, Peshawar 25130, Pakistan
Rezwan Ullah: School of Management and Economics, Beijing Institute of Technology, Beijing 100081, China
Guido Salazar-Sepúlveda: Departamento de Ingeniería Industrial, Facultad de Ingeniería, Universidad Católica de la Santísima Concepción, Concepción 4090541, Chile
Alejandro Vega-Muñoz: Public Policy Observatory, Universidad Autónoma de Chile, Santiago 7500912, Chile
Nicolás Contreras-Barraza: Facultad de Economía y Negocios, Universidad Andres Bello, Viña del Mar 2531015, Chile

IJERPH, 2022, vol. 19, issue 14, 1-14

Abstract: This study aims to empirically examine the mediating effects of psychological safety and leadership identification on the relationship between inclusive leadership and pro-social rule breaking among hospitality employees. This study analyzes the survey data collected in three waves from 589 employees working in different hotels and restaurants operating in the Northern areas of Khyber Pakhtunkhwa, Pakistan. The scale validity, composite reliability, and hypotheses were assessed through PLS-SEM. The study found that inclusive leadership significantly impacts employees’ pro-social rule-breaking. The study also found that leadership identification and psychological safety partially mediate the relationship between inclusive leadership and pro-social rule-breaking. Hospitality leaders can practice inclusive leadership characteristics because it may significantly enhance employee engagement in pro-social rule-breaking. Through their inclusive features, hospitality leaders can improve employees’ psychological safety and leadership identification, enhancing frontline employees’ pro-social rule-breaking.

Keywords: inclusive leadership; leadership identification; psychological safety; pro-social rule breaking; hospitality industry (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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