National Implementation of a Group-Based Program Promoting Patient Engagement and Peer Support in the Veterans Health Administration: A Multi-Methods Evaluation

Connor Drake, Melissa H. Abadi, Heather R. Batchelder, Bonnie O. Richard, Laura E. Balis and David Rychener
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Connor Drake: Center of Innovation to Accelerate Discovery and Practice Transformation, Durham Veterans Affairs Health Care, Durham, NC 27705, USA
Melissa H. Abadi: Pacific Institute for Research and Evaluation, Louisville, KY 40202, USA
Heather R. Batchelder: Department of Community Health and Family Medicine, Duke University School of Medicine, Durham, NC 27710, USA
Bonnie O. Richard: Pacific Institute for Research and Evaluation, Louisville, KY 40202, USA
Laura E. Balis: Pacific Institute for Research and Evaluation, Louisville, KY 40202, USA
David Rychener: Whole Health Institute, Bentonville, AR 72712, USA

IJERPH, 2022, vol. 19, issue 14, 1-20

Abstract: Evidence-based approaches promoting patient engagement and chronic illness self-management include peer support, shared decision-making, and education. Designed based on these components, Taking Charge of My Life and Health (TCMLH) is a group-based, ‘Whole Person’ care program promoting mental and physical self-care and patient empowerment. Despite evidence of effectiveness, little is known about implementation for TCMLH and similar programs. In this first-of-its-kind, multi-methods evaluation conducted between 2015–2020, we report on implementation strategies and intervention adaptations with a contextual analysis to describe TCMLH translational efforts in Veterans Health Administration (VHA) facilities across the United States. Quantitative and qualitative data were collected via listening sessions with TCMLH facilitators, open-ended survey responses from facilitators, and quarterly reports from clinical implementation sites. We used the Consolidated Framework for Implementation Research (CFIR) to analyze, interpret, and organize qualitative findings, and descriptive statistics to analyze quantitative data. Most TCMLH programs (58%) were adapted from the original format, including changes to the modality, duration, or frequency of sessions. Findings suggest these adaptations occurred in response to barriers including space, staffing constraints, and participant recruitment. Overall, findings highlight practical insights for improving the implementation of TCMLH, including recommendations for additional adaptations and tailored implementation strategies to promote its reach.

Keywords: group program; peer-led; veterans; whole health; patient-centered care; health education; implementation; consolidated framework for implementation research (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
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