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Global Healthcare Needs Related to COVID-19: An Evidence Map of the First Year of the Pandemic

Mariana Aparicio Betancourt (), Andrea Duarte-Díaz (), Helena Vall-Roqué, Laura Seils, Carola Orrego, Lilisbeth Perestelo-Pérez, Jaime Barrio-Cortes, María Teresa Beca-Martínez, Almudena Molina Serrano, Carlos Jesús Bermejo-Caja and Ana Isabel González-González
Additional contact information
Mariana Aparicio Betancourt: Avedis Donabedian Research Institute (FAD), 08037 Barcelona, Spain
Andrea Duarte-Díaz: Canary Islands Health Research Institute Foundation (FIISC), 38109 El Rosario, Spain
Helena Vall-Roqué: Avedis Donabedian Research Institute (FAD), 08037 Barcelona, Spain
Laura Seils: Avedis Donabedian Research Institute (FAD), 08037 Barcelona, Spain
Carola Orrego: Avedis Donabedian Research Institute (FAD), 08037 Barcelona, Spain
Lilisbeth Perestelo-Pérez: Network for Research on Chronicity, Primary Care, and Health Promotion (RICAPPS), 28029 Madrid, Spain
Jaime Barrio-Cortes: Instituto de Investigación Sanitaria Gregorio Marañón (IiSGM), 28007 Madrid, Spain
María Teresa Beca-Martínez: Servicio de Medicina Preventiva del Complejo Hospitalario de Toledo, 45004 Toledo, Spain
Almudena Molina Serrano: Hermanas Hospitalarias, 28939 Madrid, Spain
Carlos Jesús Bermejo-Caja: Unidad de Apoyo Técnico Dirección Técnica de Sistemas de información, Gerencia Asistencial Atención Primaria, Servicio Madrileño de Salud, 28035 Madrid, Spain
Ana Isabel González-González: Network for Research on Chronicity, Primary Care, and Health Promotion (RICAPPS), 28029 Madrid, Spain

IJERPH, 2022, vol. 19, issue 16, 1-23

Abstract: The COVID-19 pandemic has exposed gaps and areas of need in health systems worldwide. This work aims to map the evidence on COVID-19-related healthcare needs of adult patients, their family members, and the professionals involved in their care during the first year of the pandemic. We searched the databases MEDLINE, Embase, and Web of Science. Two reviewers independently screened titles and abstracts and assessed full texts for eligibility. Disagreements were resolved by consensus. Descriptive data were extracted and inductive qualitative content analysis was used to generate codes and derive overarching themes. Thirty-six studies met inclusion criteria, with the majority reporting needs from the perspective of professionals (35/36). Professionals’ needs were grouped into three main clusters (basic, occupational, and psycho-socio-emotional needs); patients’ needs into four (basic, healthcare, psycho-socio-emotional, and other support needs); and family members’ needs into two (psycho-socio-emotional and communication needs). Transversal needs across subgroups were also identified and grouped into three main clusters (public safety, information and communication, and coordination and support needs). This evidence map provides valuable insight on COVID-19-related healthcare needs. More research is needed to assess first-person perspectives of patients and their families, examine whether needs differ by country or region, and evaluate how needs have evolved over time.

Keywords: COVID-19; pandemic; needs assessment; healthcare needs; healthcare professionals’ needs; patients’ needs; family members’ needs; evidence map; systematic review (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
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