A Parallel Mediation Analysis on the Effects of Pandemic Accentuated Occupational Stress on Hospitality Industry Staff Turnover Intentions in COVID-19 Context

Lavinia Denisia Cuc, Andrea Feher (), Paul Nichita Cuc, Silviu Gabriel Szentesi, Dana Rad (), Gavril Rad, Mioara Florina Pantea and Cosmin Silviu Raul Joldes
Additional contact information
Lavinia Denisia Cuc: Faculty of Economical Sciences, Aurel Vlaicu University of Arad, 310032 Arad, Romania
Andrea Feher: Department of Economy and Firm Financing, University of Life Sciences “King Mihai I” from Timisoara, 300645 Timisoara, Romania
Paul Nichita Cuc: Department of Statistical Science, University College London, London WC1E 6BT, UK
Silviu Gabriel Szentesi: Faculty of Economical Sciences, Aurel Vlaicu University of Arad, 310032 Arad, Romania
Dana Rad: Center of Research Development and Innovation in Psychology, Aurel Vlaicu University of Arad, 310032 Arad, Romania
Gavril Rad: Center of Research Development and Innovation in Psychology, Aurel Vlaicu University of Arad, 310032 Arad, Romania
Mioara Florina Pantea: Faculty of Economical Sciences, Aurel Vlaicu University of Arad, 310032 Arad, Romania
Cosmin Silviu Raul Joldes: Faculty of International Business and Economics, Bucharest University of Economic Studies, 010374 București, Romania

IJERPH, 2022, vol. 19, issue 19, 1-20

Abstract: The purpose of this research was to analyze how different effects of the COVID pandemic, expressed through pandemic accentuated occupational stress, perceived job insecurity, occupational safety and health perception and perceived organizational effectiveness, may impact turnover intentions of the personnel in the hospitality industry. Our research team designed an online questionnaire which was analyzed with network analysis to depict the relationship between factors, and, then, a confirmatory factor analysis was employed to confirm the distribution of the items to the envisaged five factors. Based on a sample of 324 randomized Romanian hospitality industry staff, the results of our cross-sectional study revealed that occupational safety and health perception, perceived organizational effectiveness and perceived job insecurity in the pandemic accentuated occupational stress to indirectly and significantly impact hospitality industry staff turnover intentions (TI). The results indicated that, while the total effect of PAOS on TI was significant, the direct effect was still significant, while all three mediators remained significant predictors. Overall, mediators partially mediated the relationship between PAOS and TI, indicating that employees with low scores on occupational safety and health perception (OSHP), and perceived organizational effectiveness (POE) and high scores on perceived job insecurity (PJI) were more likely to have higher levels of TI turnover intentions.

Keywords: hospitality industry; turnover intentions; pandemic accentuated occupational stress; occupational safety and health perception; perceived organizational effectiveness; perceived job insecurity; parallel mediation analysis (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (8)

Downloads: (external link)
https://www.mdpi.com/1660-4601/19/19/12050/pdf (application/pdf)
https://www.mdpi.com/1660-4601/19/19/12050/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jijerp:v:19:y:2022:i:19:p:12050-:d:923173

Access Statistics for this article

IJERPH is currently edited by Ms. Jenna Liu

More articles in IJERPH from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().