Cross-Cultural Information for Japanese Nurses at an International Hospital: A Controlled Before–After Intervention Study

Mariko Nishikawa (), Masaaki Yamanaka, Akira Shibanuma, Junko Kiriya and Masamine Jimba
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Mariko Nishikawa: Department of Global Health and Nursing, Graduate School of Nursing, University of Human Environments, Obu 474-0035, Japan
Masaaki Yamanaka: Department of Maritime Science and Technology, Japan Coast Guard Academy, Kure 737-0832, Japan
Akira Shibanuma: Department of Community and Global Health, Graduate School of Medicine, The University of Tokyo, Tokyo 113-8654, Japan
Junko Kiriya: Department of Community and Global Health, Graduate School of Medicine, The University of Tokyo, Tokyo 113-8654, Japan
Masamine Jimba: Department of Community and Global Health, Graduate School of Medicine, The University of Tokyo, Tokyo 113-8654, Japan

IJERPH, 2022, vol. 19, issue 19, 1-11

Abstract: This study sought to evaluate the efficacy of providing health information through an ordinary travel guidebook combined with a short digital video compared with an ordinary travel guidebook alone by measuring the anxiety levels of Japanese nurses dealing with foreign patients. We conducted a controlled before–after intervention study in 2016 at a major international hospital in Japan. We created two interventions: (1) a brief piece of health information from a travel guidebook for Japan, (2) the same travel guidebook, and a four-minute digital video in English on health information in Japan, titled Mari Info Japan for nurses. After each intervention, we assessed the nurses’ levels of anxiety about caring for foreign patients. We evaluated the results through statistical testing and the State–Trait Anxiety Inventory Form Y. Of 111 nurses, 83 (74.8%) completed both interventions and the questionnaires. The second intervention (the guidebook and video) proved more effective than the first (the guidebook) for reducing anxiety related to caring for foreign patients. Japanese nurses can lower their anxiety about dealing with foreign patients by learning about the content of various forms of health care information currently accessible to overseas visitors. Using both guidebooks and digital videos can help to reduce nurses’ anxiety.

Keywords: digital video; cross-cultural information; foreign patient; nurse; Japan (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
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