A Comparison of Working Conditions and Workers’ Perceptions among On-Site, Telework, and Hybrid Workers in Ecuador during the COVID-19 Pandemic

Andrea Vinueza-Cabezas (), Gabriel Osejo-Taco, Alejandro Unda-López, Clara Paz and Paula Hidalgo-Andrade
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Andrea Vinueza-Cabezas: Escuela de Psicología y Educación, Universidad de Las Américas, Quito 170124, Ecuador
Gabriel Osejo-Taco: Escuela de Psicología y Educación, Universidad de Las Américas, Quito 170124, Ecuador
Alejandro Unda-López: Escuela de Psicología y Educación, Universidad de Las Américas, Quito 170124, Ecuador
Clara Paz: Escuela de Psicología y Educación, Universidad de Las Américas, Quito 170124, Ecuador
Paula Hidalgo-Andrade: Escuela de Psicología y Educación, Universidad de Las Américas, Quito 170124, Ecuador

IJERPH, 2022, vol. 19, issue 21, 1-13

Abstract: The COVID-19 pandemic has forced many companies to adopt different work modalities to ensure their operation during this period. In this study, we described and compared working conditions and perceptions among face-to-face workers, teleworkers, and hybrid workers in Ecuador. A cross-sectional study was conducted with a sample of 542 participants, using a self-report survey to assess sociodemographic data, working conditions, and workers’ perceptions. Variables were described and then compared by the Chi-square test, ANOVA, and the Kruskal–Wallis test. The results indicated a higher proportion of on-site workers without higher education and in the public sector compared to the other modalities. At the same time, there was evidence of increased perceived productivity. People in the hybrid modality tended to have more than one job, earning a higher monthly salary, perceiving a decrease in productivity, an increase in daily working hours, and a lower capacity for time management. In addition, most teleworkers reported fair working conditions, a dedicated workspace, and easy adaptation to this work mode. This study builds a more in-depth understanding of how workers perceived their working conditions among work modalities for organizational decision-making because the evolution of the COVID-19 pandemic is modifying the ways of working permanently.

Keywords: telework; hybrid work; on-site work; COVID-19; perceive productivity; workers’ perceptions; working conditions (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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