Implementation Determinants of Knowledge Mobilization within a Quebec Municipality to Improve Universal Accessibility

Maëlle Corcuff, François Routhier, Stéphanie Gamache, David Fiset, Jean Leblond and Marie-Eve Lamontagne ()
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Maëlle Corcuff: Center for Interdisciplinary Research in Rehabilitation and Social Integration, Centre Intégré Universitaire en Santé et Services Sociaux de la Capitale-Nationale, 525 Boul. Wilfrid-Hamel, Québec, QC G1M 2S8, Canada
François Routhier: Center for Interdisciplinary Research in Rehabilitation and Social Integration, Centre Intégré Universitaire en Santé et Services Sociaux de la Capitale-Nationale, 525 Boul. Wilfrid-Hamel, Québec, QC G1M 2S8, Canada
Stéphanie Gamache: Center for Interdisciplinary Research in Rehabilitation and Social Integration, Centre Intégré Universitaire en Santé et Services Sociaux de la Capitale-Nationale, 525 Boul. Wilfrid-Hamel, Québec, QC G1M 2S8, Canada
David Fiset: Center for Interdisciplinary Research in Rehabilitation and Social Integration, Centre Intégré Universitaire en Santé et Services Sociaux de la Capitale-Nationale, 525 Boul. Wilfrid-Hamel, Québec, QC G1M 2S8, Canada
Jean Leblond: Center for Interdisciplinary Research in Rehabilitation and Social Integration, Centre Intégré Universitaire en Santé et Services Sociaux de la Capitale-Nationale, 525 Boul. Wilfrid-Hamel, Québec, QC G1M 2S8, Canada
Marie-Eve Lamontagne: Center for Interdisciplinary Research in Rehabilitation and Social Integration, Centre Intégré Universitaire en Santé et Services Sociaux de la Capitale-Nationale, 525 Boul. Wilfrid-Hamel, Québec, QC G1M 2S8, Canada

IJERPH, 2022, vol. 19, issue 22, 1-13

Abstract: According to the UN-CRPD, cities must develop action plans about universal accessibility (UA). Operationalization of these plans is complex, and little is known about what municipal employees know about UA. Aim: The aim is to document implementation determinants of UA within a municipal organization in Quebec, Canada. Methods: An observational cross-sectional study was performed. Employees answered a survey based on the TDF and the DIBQ. Facilitators, barriers, and factors influencing the determinants were identified. Results: A total of 43% of the employees completed the survey. The implementation of UA measures is more facilitated by their beliefs about the impact on citizens, while the external context hinders the proper implementation. It is also influenced by six factors: (1) professional role, (2) capacity, (3) resources, (4) willingness, (5) characteristics, and (6) feedback. Discussion: Results suggest that understanding the consequences, sufficient resources, abilities, and willingness can influence implementation of UA. Conclusion: These findings have informed the objectives of the next action plan of the municipal organization and could guide the development of solutions.

Keywords: universal accessibility; human rights; municipality; local government; Convention on Rights of People with Disabilities; knowledge mobilization (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
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