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Are We Prepared for the Next Pandemic? Management, Systematic Evaluation and Lessons Learned from an In-Hospital COVID-19 Vaccination Centre for Healthcare Workers

Ana Zhelyazkova (), Kristina Adorjan, Selina Kim, Matthias Klein, Stephan Prueckner, Philipp Kressirer, Alexander Choukér, Michaela Coenen and Sophia Horster
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Ana Zhelyazkova: Institute of Emergency Medicine and Management in Medicine, University Hospital, Ludwig-Maximilians-Universität in Munich, 80336 Munich, Germany
Kristina Adorjan: Department of Psychiatry and Psychotherapy, University Hospital Munich, Ludwig-Maximilians-Universität in Munich, 80336 Munich, Germany
Selina Kim: Institute of Emergency Medicine and Management in Medicine, University Hospital, Ludwig-Maximilians-Universität in Munich, 80336 Munich, Germany
Matthias Klein: Department of Neurology, University Hospital Munich, Ludwig-Maximilians-Universität in Munich, 81377 Munich, Germany
Stephan Prueckner: Institute of Emergency Medicine and Management in Medicine, University Hospital, Ludwig-Maximilians-Universität in Munich, 80336 Munich, Germany
Philipp Kressirer: Department of Communication and Media, University Hospital Munich, Ludwig-Maximilians-Universität in Munich, 80336 Munich, Germany
Alexander Choukér: Laboratory of Translational Research Stress and Immunity, Department of Anaesthesiology, University Hospital Munich, Ludwig-Maximilians-Universität in Munich, 81377 Munich, Germany
Michaela Coenen: Institute for Medical Information Processing, Biometry, and Epidemiology—IBE, Chair of Public Health and Health Services Research, Ludwig-Maximilians-Universität in Munich, 81377 Munich, Germany
Sophia Horster: Department of Gastroenterology and Hepatology, University Hospital Munich, Ludwig-Maximilians-Universität in Munich, 81377 Munich, Germany

IJERPH, 2022, vol. 19, issue 23, 1-21

Abstract: Background: the organisation of a COVID-19 vaccination campaign for healthcare workers (HCWs) within a university hospital presents a challenge of a particularly large scale and urgency. Here, we evaluate the in-hospital vaccination process and centre for HCWs at LMU University Hospital in Munich, Germany. Methods: We executed a mixed-method process evaluation of the vaccination centre at LMU University Hospital during the first COVID-19 vaccination campaign. In a programme monitoring, we continuously assessed the implementation of the centre’s operational management including personnel resources. In evaluating the outreach to and satisfaction of the target group with the centre and process, we executed two anonymous surveys aimed at the HCWs vaccinated at the in-hospital centre (1) as well as centre staff members (2). Results: staff numbers and process time per person were reduced several times during the first vaccination campaign. Lessons concerning appointment scheduling were learned. HCWs vaccinated at the in-hospital centre were satisfied with the process. A longer waiting time between admission and inoculation, perceived dissatisfying accessibility as well as an increased frequency of observed adverse events were linked to a reduced satisfaction. Comparatively subpar willingness to adhere to non-pharmaceutical measures was observed. Centre staff reported high satisfaction and a workload relatively equal to that of their regular jobs. Our outcomes provide references for the implementation of an in-hospital vaccination centre in similar settings.

Keywords: COVID-19; vaccination centre; healthcare workers; occupational health (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
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