Quality Characteristics and Acceptance Intention for Healthcare Kiosks: Perception of Elders from South Korea Based on the Extended Technology Acceptance Model

Uk Kim, Taerin Chung () and Eunsik Park
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Uk Kim: Department of Life Sports, Dankook University, 119, Dandae-ro, Cheonan-si 31116, Chungcheongnam-do, Republic of Korea
Taerin Chung: Department of Life Sports, Dankook University, 119, Dandae-ro, Cheonan-si 31116, Chungcheongnam-do, Republic of Korea
Eunsik Park: Deparment of Life Sports Education, Kongju National University, Gongjudaehak-ro 56, Gongju-si 32558, Chungcheongnam-do, Republic of Korea

IJERPH, 2022, vol. 19, issue 24, 1-10

Abstract: This study aimed to perform a path analysis to understand the effects of quality characteristics on perceived usefulness, perceived ease to use, involvement, and acceptance intention of healthcare kiosks in elderly using the extended technology acceptance model. We performed structural equation modeling (SEM) with data from 300 elderly. The following results were obtained. Firstly, elderly’s perceived quality characteristics of healthcare kiosks had a partial positive effect on perceived usefulness. Secondly, elderly’s perceived quality characteristics of healthcare kiosks had a partial positive effect on perceived ease to use. Thirdly, elderly’s perceived ease to use healthcare kiosks had a partial positive effect on perceived usefulness. In addition, elderly’s perceived usefulness of healthcare kiosks had a positive effect on acceptance intention. Lastly, elderly’s perceived ease to use healthcare kiosks had a positive effect on acceptance intention.

Keywords: path analysis; healthcare kiosk; quality characteristics; extended technology acceptance model; elderly (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
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