The Moderation of Perceived Comfort and Relations with Patients in the Relationship between Secure Workplace Attachment and Organizational Citizenship Behaviors in Elderly Facilities Staff

Marcello Nonnis, Alessandro Lorenzo Mura, Fabrizio Scrima, Stefania Cuccu and Ferdinando Fornara
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Marcello Nonnis: Department of Pedagogy, Psychology, Philosophy, University of Cagliari, 09123 Cagliari, Italy
Alessandro Lorenzo Mura: Department of Developmental and Social Psychology, Sapienza University of Rome, 00185 Rome, Italy
Fabrizio Scrima: Department of Psychology, Université de Rouen Normandie, 76130 Mont-Saint-Aignan, France
Stefania Cuccu: Department of Pedagogy, Psychology, Philosophy, University of Cagliari, 09123 Cagliari, Italy
Ferdinando Fornara: Department of Pedagogy, Psychology, Philosophy, University of Cagliari, 09123 Cagliari, Italy

IJERPH, 2022, vol. 19, issue 2, 1-17

Abstract: This study focuses on caregivers who work in residential facilities (RFs) for the elderly, and specifically on their organizational citizenship behaviors (OCBs) in relation to their interaction respectively with the overall context (workplace attachment dimension), the spatial-physical environment (perceived environmental comfort), and the social environment (relationship with patients). A sample of health care workers (medical or health care specialists, nurses, and office employees, n = 129) compiled a self-report paper-pencil questionnaire, which included scales measuring the study variables. The research hypotheses included secure workplace attachment style as independent variable, OCBs as the dependent variable, and perceived comfort and relations with patients as moderators. Results showed that both secure workplace attachment and perceived comfort promote OCBs, but the latter counts especially as a compensation of an insecure workplace attachment. As expected, difficult relationships with patients hinder the relationship between secure workplace attachment style and OCBs. In sum, our study highlights the importance of the joint consideration of the psychological, social, and environmental dimensions for fostering positive behaviors in caregivers employed in elderly care settings.

Keywords: health care workers; secure workplace attachment style; perceived comfort; relationship with patients; organizational citizenship behavior; residential facilities; occupational and organizational health; environmental health (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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