Attributes of Organizational Health Literacy in Health Care Centers in Iran: A Qualitative Content Analysis Study

Elham Charoghchian Khorasani, Seyedeh Belin Tavakoly Sany, Mehrsadat Mahdizadeh, Hassan Doosti, Hadi Tehrani, Mohammad Moghzi, Alireza Jafari and Nooshin Peyman
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Elham Charoghchian Khorasani: Department of Health Education and Health Promotion, Faculty of Health, Mashhad University of Medical Sciences, Mashhad 9137673119, Iran
Seyedeh Belin Tavakoly Sany: Department of Health Education and Health Promotion, Faculty of Health, Mashhad University of Medical Sciences, Mashhad 9137673119, Iran
Mehrsadat Mahdizadeh: Department of Health Education and Health Promotion, Faculty of Health, Mashhad University of Medical Sciences, Mashhad 9137673119, Iran
Hassan Doosti: Department of Mathematics and Statistics, Macquarie University, Sydney, NSW 2109, Australia
Hadi Tehrani: Department of Health Education and Health Promotion, Faculty of Health, Mashhad University of Medical Sciences, Mashhad 9137673119, Iran
Mohammad Moghzi: Public Health Expert, Health Center No. 2, Mashhad University of Medical Sciences, Mashhad 9137673119, Iran
Alireza Jafari: Department of Health Education and Health Promotion, School of Health, Social Development and Health Promotion Research Center, Gonabad University of Medical Sciences, Gonabad 9P67+R29, Iran
Nooshin Peyman: Department of Health Education and Health Promotion, Faculty of Health, Mashhad University of Medical Sciences, Mashhad 9137673119, Iran

IJERPH, 2022, vol. 19, issue 4, 1-19

Abstract: Organizational Health Literacy (OHL) is described as a new concept to remote health organizations to implement practices, policies, and systems that make it easier for patients to use, understand, and navigate health information to take care their own health. In Iran, there is no consensus on the attributes of OHL, and its practical implications and scope have not been evaluated. This manuscript is one of the first attempts to explain the attributes of the OHL in health care centers in Iran. This study is a content analysis survey, which was guided by the attributes of the OHL provided by Brach et al. and 26 semi-structured interviews were conducted with Iranian health professionals and employees of healthcare organizations from June 2020 to January 2021. A data analysis was performed using the MAXQDA 10 software. Across the study, ten sub-themes, 21 subcategories, and 67 codes emerged. The 10 main attributes of OHL were management, integration of health literacy in the organization, workforce, participation, range of HL skills, HL strategies, access, media variety, the role of the organization in crisis, and costs. These attributes may guide the planning of health care centers improvements and have the potential to promote health service reforms and public health policy.

Keywords: health literacy; organizational health literacy; health care centers; health promotion; public health; health education (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
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