Examining the Relationship between COVID-19 Related Job Stress and Employees’ Turnover Intention with the Moderating Role of Perceived Organizational Support: Evidence from SMEs in China

Hongshan Lai, Md Altab Hossin, Jieyun Li, Ruping Wang and Md Sajjad Hosain
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Hongshan Lai: ISCTE-University Institute of Lisbon, 1649-026 Lisboa, Portugal
Md Altab Hossin: School of Management and Economics, University of Electronic Science and Technology of China, Chengdu 611731, China
Jieyun Li: Sichuan Dadao Tongxing Robot Co., Ltd., Chengdu 610000, China
Ruping Wang: School of Management, China West Normal University, Nanchong 637002, China
Md Sajjad Hosain: Business School, Sichuan University, Chengdu 610065, China

IJERPH, 2022, vol. 19, issue 6, 1-19

Abstract: The outbreak of COVID-19 has exerted an enormous impact on society, enterprises, and individuals. It has affected the work attitudes and psychology of employees to a certain extent and their job stress (JS) has also augmented accordingly, leading to increased turnover intention (TI). With the survey responses of 720 employees of small and medium enterprises (SMEs) in China as the sample, we studied the impact of COVID-19 related JS and TI with the moderating effect of perceived organizational support (POS). We utilized linear and multiple regression analysis using Windows SPSS 25. The research findings indicated that the JS caused by COVID-19 in the first affected region (Hubei) was significantly stronger than that in other regions (non-Hubei). JS had a significant positive relationship with employees’ TI, while POS had a significant negative connection with employees’ TI. We also identified that POS weakened the positive association between JS and employees’ TI. These findings are expected to be conducive to and conductive for the upcoming theoretical and empirical investigations as the founding guidelines, as well as for managers in formulating effective policies to curb JS, which would ultimately be helpful in reducing TI.

Keywords: COVID-19; job stress; perceived organizational support; turnover intention; small and medium enterprises; employee psychology (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (7)

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