Client’s Experiences Using a Location-Based Technology ICT System during Gambling Treatments’ Crucial Components: A Qualitative Study

Laura Diaz-Sanahuja, Ignacio Miralles, Carlos Granell, Adriana Mira, Alberto González-Pérez, Sven Casteleyn, Azucena García-Palacios and Juana Bretón-López
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Laura Diaz-Sanahuja: Department of Basic Psychology, Clinical and Psychobiology, Universitat Jaume I, 12071 Castellon, Spain
Ignacio Miralles: Department of Computer Languages and Systems, Universitat Jaume I, 12071 Castellon, Spain
Carlos Granell: Department of Computer Languages and Systems, Universitat Jaume I, 12071 Castellon, Spain
Adriana Mira: Department of Personality, Evaluation and Psychological Treatment, Valencia University (UV), 46010 Valencia, Spain
Alberto González-Pérez: Department of Computer Languages and Systems, Universitat Jaume I, 12071 Castellon, Spain
Sven Casteleyn: Department of Computer Languages and Systems, Universitat Jaume I, 12071 Castellon, Spain
Azucena García-Palacios: Department of Basic Psychology, Clinical and Psychobiology, Universitat Jaume I, 12071 Castellon, Spain
Juana Bretón-López: Department of Basic Psychology, Clinical and Psychobiology, Universitat Jaume I, 12071 Castellon, Spain

IJERPH, 2022, vol. 19, issue 7, 1-25

Abstract: Cognitive Behavioral Therapy is the treatment of choice for Gambling Disorder (GD), with stimulus control (SC) and exposure with response prevention (ERP) being its two core components. Despite their efficacy, SC and ERP are not easy to deliver, so it is important to explore new ways to enhance patient compliance regarding SC and ERP. The aim of this study is to describe and assess the opinion of two patients diagnosed with problem gambling and GD that used the Symptoms app, a location-based ICT system, during SC and ERP. A consensual qualitative research study was conducted. We used a semi-structured interview, developed ad-hoc based on the Expectation and Satisfaction Scale and System Usability Scale. A total of 20 categories were identified within six domains: usefulness, improvements, recommendation to other people, safety, usability, and opinion regarding the use of the app after completing the intervention. The patients considered the app to be useful during the SC and ERP components and emphasized that feeling observed and supported at any given time helped them avoid lapses. This work can offer a starting point that opens up new research paths regarding psychological interventions for gambling disorder, such as assessing whether location-based ICT tools enhance commitment rates.

Keywords: gambling disorder; control stimuli; exposure with response prevention; location-based technologies; satisfaction (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
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