Healthcare Supply Chain Reliability: The Case of Medical Air Transport

Beata Skowron-Grabowska, Marta Wincewicz-Bosy, Małgorzata Dymyt, Adam Sadowski, Tomasz Dymyt and Katarzyna Wąsowska
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Beata Skowron-Grabowska: Faculty of Management, Czestochowa University of Technology, 42-200 Czestochowa, Poland
Marta Wincewicz-Bosy: Faculty of Management, General Tadeusz Kosciuszko Military University of Land Forces, ul. P. Czajkowskiego 109, 51-147 Wrocław, Poland
Małgorzata Dymyt: Faculty of Management, General Tadeusz Kosciuszko Military University of Land Forces, ul. P. Czajkowskiego 109, 51-147 Wrocław, Poland
Adam Sadowski: Institute of Logistics and Informatics, The University of Lodz, 90-214 Lodz, Poland
Tomasz Dymyt: T. Marciniak Lower Silesian Specialist Hospital—Emergency Medicine Centre, ul. Gen. A. E. Fieldorfa 2, 54-049 Wrocław, Poland
Katarzyna Wąsowska: Institute of Management and Quality Service, Siedlce University of Natural Sciences and Humanities, ul. Konarskiego 2, 08-110 Siedlce, Poland

IJERPH, 2022, vol. 19, issue 7, 1-18

Abstract: The principal task of national healthcare systems is to provide health services that are safe, accessible, high-quality and people-oriented. To ensure the continuity of healthcare, support activities related to patient transfer and logistics are necessary. Effective implementation of transport processes is a factor affecting the possibility of medical intervention, in terms of both planned and life-saving care. The reliability of the healthcare supply chain is a key factor in patient health. In our research, we have used the method of a single case study of a public regional hospital in Poland providing comprehensive medical services. The aim of the research is to identify the factors that affect the reliability of the healthcare supply chain in relation to the interhospital air transport of patients. Our qualitative research using process mapping reveals what factors affect the reliability of interhospital medical air transport. The analysis of 100 interhospital medical air transport cases has allowed us to create a general procedure related to the movement of patients between the facilities of the healthcare system in Poland. Our research shows that the key factor of reliability is the coherent and integrated cooperation of institutions involved in transport processes.

Keywords: medical air transport; supply chain; reliability factors; transition of care; decision-making; supply chain mapping (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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