Determination of Workload, Work Stress and Related Factors in Nursing Home Workers during the COVID-19 Pandemic in Turkey

Şengül Akdeniz (), Mustafa Çoban, Orhan Koç, Mehtap Pekesen, Nilufer Korkmaz Yaylagul, Seda Sönmez, Filiz Yetiz, Gülüşan Özgün Başıbüyük, Mehmet Efe, Ayşe Dericioğulları Ergun, Özlem Özgür, Melih Vural, Aslı Gözde Akış and İsmail Tufan
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Şengül Akdeniz: Vocational School of Healthcare Services, Akdeniz University, 07070 Antalya, Turkey
Mustafa Çoban: Department of Healthcare Management, Health Science Faculty, Akdeniz University, 07070 Antalya, Turkey
Orhan Koç: Ministry of Family and Social Services, 06800 Ankara, Turkey
Mehtap Pekesen: Vocational School of Healthcare Services, Akdeniz University, 07070 Antalya, Turkey
Nilufer Korkmaz Yaylagul: Department of Gerontology, Health Science Faculty, Akdeniz University, 07058 Antalya, Turkey
Seda Sönmez: Faculty of Applied Science, Akdeniz University, 07070 Antalya, Turkey
Filiz Yetiz: Faculty of Applied Science, Akdeniz University, 07070 Antalya, Turkey
Gülüşan Özgün Başıbüyük: Department of Gerontology, Health Science Faculty, Akdeniz University, 07058 Antalya, Turkey
Mehmet Efe: Department of Gerontology, Health Science Faculty, Mus Alparslan University, 49001 Muş, Turkey
Ayşe Dericioğulları Ergun: Vocational School of Healthcare Services, Mehmet Akif Ersoy University, 15030 Burdur, Turkey
Özlem Özgür: Department of Gerontology, Health Science Faculty, Akdeniz University, 07058 Antalya, Turkey
Melih Vural: Private Neurology Clinic, 07070 Antalya, Turkey
Aslı Gözde Akış: Doctorate Program, Institute of Health Science, Department of Gerontology, Akdeniz University, 07070 Antalya, Turkey
İsmail Tufan: Department of Gerontology, Health Science Faculty, Akdeniz University, 07058 Antalya, Turkey

IJERPH, 2022, vol. 20, issue 1, 1-13

Abstract: COVID-19 has caused a major crisis all over the world. To manage this crisis, a fixed shift system was applied to nursing home staff in Turkey to protect nursing home residents from the COVID-19 pandemic. Staff were not allowed to leave the institution during fixed shifts. It is thought that this practice for the COVID-19 outbreak, while protecting nursing home residents on the one hand, increased the workload and related stress of nursing home staff on the other hand. To the best of our knowledge, there is no study examining the workload and stress caused by the COVID-19 pandemic for nursing home staff in Turkey. The aim of this study was to examine the level of workload and work stress experienced by staff working in nursing homes during the COVID-19 pandemic in Turkey. Methods: A cross-sectional research design was used in the study. The sample of the study consisted of nursing home personnel working in nursing homes in the provinces of Istanbul, Ankara, Izmir and Antalya between October 2021 and January 2022. A personal information form and a workload and stress scale were used for collecting the data. Cluster analysis was performed with SPSS software. Results: In total, 154 nursing home personnel participated in the study. A statistically significant difference was found between the mean age of the two clusters. The first cluster was described as “old” and the second as “young”. Statistically significant and high values were found in the quantitative workload, qualitative workload, job organization, social work area and fatigue factors in the nursing home staff in the older participant cluster. Conclusion: The results of this study provide new information about the concepts of workload and work stress experienced during the COVID-19 pandemic in Turkey, which will serve as a guide for the management of future pandemics. Therefore, this study will contribute to the strategies to be followed in future pandemics in Turkey.

Keywords: COVID-19; pandemic; nursing home staff; workload; work stress (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
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