Perceptions of Caring Behaviors among Patients and Nurses

Victoria Alikari (), Georgia Gerogianni, Evangelos C. Fradelos, Martha Kelesi, Evridiki Kaba and Sofia Zyga
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Victoria Alikari: Department of Nursing, University of Peloponnese, 22100 Tripoli, Greece
Georgia Gerogianni: Department of Nursing, University of West Attica, 12243 Athens, Greece
Evangelos C. Fradelos: Department of Nursing, University of Thessaly, 41500 Larissa, Greece
Martha Kelesi: Department of Nursing, University of West Attica, 12243 Athens, Greece
Evridiki Kaba: Department of Nursing, University of West Attica, 12243 Athens, Greece
Sofia Zyga: Department of Nursing, University of Peloponnese, 22100 Tripoli, Greece

IJERPH, 2022, vol. 20, issue 1, 1-10

Abstract: The concept of caring is fundamental to nursing practice. The aim of this study was to investigate patients’ and nurses’ caring behaviors and the possible differences between the two groups. In this descriptive and comparative study, 310 patients and 329 nurses from six general hospitals from Greece completed the Caring Behaviors Inventory-16. The mean score of Caring Behaviors Inventory-16 for patients was 78.94 (±17.85) and for nurses 80.27 (±9.36). The items “Demonstrating professional knowledge and skills” (Mean: 5.45 ± 3.62) and “Treating my information confidentially” (Mean: 5.34 ± 1.06) were the most important caring behaviors while the items “Including me in planning care” (Mean: 4.36 ± 1.56), and “Treating me as an individual” (Mean: 4.55 ± 1.46) were the least important caring behaviors for patients. For nurses, the most important caring behavior was “Treating patients” information confidentially” (Mean: 5.43 ± 0.94) and the least important was “Returning to the patient voluntarily” (Mean: 4.57 ± 3.68). Significant differences were observed in items: “Attentively listening to me/the patient” ( t = −2.05, p = 0.04), “Treating me/the patient as an individual” ( t = −7.82, p = 0.00), “Being empathetic or identifying with me/the patient” ( t = −2.80, p = 0.00), and “Responding quickly when I/the patient call ( t = −2.01, p = 0.04). Respect, privacy, and dignity were the most important caring behaviors for nurses while for patients they were knowledge, skills, and safety.

Keywords: perceptions; caring behaviors; patients; nurses (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2022
References: View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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