Consumer Views and Experiences of Secondary-Care Services Following REFOCUS-PULSAR Staff Recovery-Oriented Practices Training

Michelle Kehoe (), Ellie Fossey, Vrinda Edan, Lisa Chaffey, Lisa Brophy, Penelope June Weller, Frances Shawyer and Graham Meadows
Additional contact information
Michelle Kehoe: Department of Occupational Therapy, School of Primary and Allied Health Care, Monash University, Peninsula Campus Building G, 47–49 Moorooduc Hwy, Frankston, VIC 3199, Australia
Ellie Fossey: Department of Occupational Therapy, School of Primary and Allied Health Care, Monash University, Peninsula Campus Building G, 47–49 Moorooduc Hwy, Frankston, VIC 3199, Australia
Vrinda Edan: Centre for Mental Health Nursing, Department of Nursing, School of Health Sciences, The University of Melbourne, Melbourne, VIC 3010, Australia
Lisa Chaffey: Department of Occupational Therapy, School of Primary and Allied Health Care, Monash University, Peninsula Campus Building G, 47–49 Moorooduc Hwy, Frankston, VIC 3199, Australia
Lisa Brophy: Social Work and Social Policy, Department of Community and Clinical Health School of Allied Health, Human Services and Sport, La Trobe University, Melbourne, VIC 3086, Australia
Penelope June Weller: College of Business and Law, RMIT University, Melbourne, VIC 3000, Australia
Frances Shawyer: Southern Synergy, Monash Health, Dandenong, VIC 3175, Australia
Graham Meadows: The Centre for Mental Health, Melbourne School of Population and Global Health, The University of Melbourne, Melbourne, VIC 3000, Australia

IJERPH, 2023, vol. 20, issue 10, 1-12

Abstract: Background: The use of recovery-oriented practice (ROP) can be challenging to implement in mental health services. This qualitative sub-study of the Principles Unite Local Services Assisting Recovery (PULSAR) project explored how consumers perceive their recovery following community mental health staff undertaking specific ROP training. Methods: Using a qualitative participatory methodology, 21 consumers (aged 18–63 years) participated in one-on-one interviews. A thematic analysis was applied. Results: Four main themes were extracted: (1) connection, (2) supportive relationships, (3) a better life, and (4) barriers. Connections to community and professional staff were important to support consumers in their recovery journey. Many consumers were seeking and striving towards a better life that was personal and individual to each of them, and how they made meaning around the idea of a better life. Barriers to recovery primarily focused on a lack of choice. A minor theme of ‘uncertainty’ suggested that consumers struggled to identify what their recovered future might entail. Conclusion: Despite staff undertaking the ROP training, all participants struggled to identify language and aspects of recovery in their interaction with the service, suggesting a need for staff to promote open, collaborative conversations around recovery. A specifically targeted recovery resource might facilitate such conversation.

Keywords: mental health recovery; recovery-oriented practices; community mental health care; consumers; personal recovery (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2023
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