Digital Job Demands and Resources: Digitization in the Context of the Job Demands-Resources Model

Alexander Scholze () and Achim Hecker
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Alexander Scholze: Institute for Management and Economics in Health Care, UMIT TIROL—Private University for Health Sciences and Health Technology, 6060 Hall in Tirol, Austria
Achim Hecker: Institute for Management and Economics in Health Care, UMIT TIROL—Private University for Health Sciences and Health Technology, 6060 Hall in Tirol, Austria

IJERPH, 2023, vol. 20, issue 16, 1-17

Abstract: This study comprehensively investigates the effects of digitization in the workplace, with a specific focus on white-collar employees, using the job demands-resources (JD-R) model as a theoretical framework. By examining the intricate interplay between digital job demands and digital job resources, the research offers valuable insights to help organizations navigate the complexities caused by technological advancements. Utilizing a qualitative triangulation approach, the research combines a systematic literature review with a thematic analysis of 15 interdisciplinary expert interviews. Thereby, the study establishes a robust theoretical foundation for exploring stress, motivation, and the organizational consequences arising from integrating technology in the workplace. The JD-R model is extended to incorporate digital job demands and resources, enabling a thorough examination of both the positive and negative aspects of digitization within organizations. Moreover, the study highlights the necessity for the consistent adaptation of the JD-R model across diverse job contexts in the ever-evolving digital landscape. It advocates for organizations to effectively leverage digital resources and proactively manage job demands, aiming to transform digitization into a valuable job asset while preventing the onset of overwhelming burdens. In conclusion, the research encourages organizations to embrace the vast potential of digitization while prioritizing digital health in the workplace.

Keywords: digitization; digital information and communication technology; job demands-resources model; work design; working conditions (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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