Research on the Cooperative Governance Path of Multiple Stakeholders in Doctor–Patient Disputes under the Environment of Information Asymmetry

Mao-Min Jiang, Zheng-Yu Wu and Ai-Xian Tu ()
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Mao-Min Jiang: School of Public Affairs, Xiamen University, Xiamen 361005, China
Zheng-Yu Wu: School of Public Affairs, Xiamen University, Xiamen 361005, China
Ai-Xian Tu: School of Management, Hainan Medical University, Haikou 571199, China

IJERPH, 2023, vol. 20, issue 2, 1-15

Abstract: The number of doctor–patient conflicts and disputes in China has been increasing recently. In order to solve the current social problems of the tense doctor–patient relationship and frequent medical disputes, this article, based on grounded theory, uses qualitative analysis software to conduct grounded coding on 622 cases of doctor–patient disputes randomly selected by stratification. After successively adopting open, axial, and selective coding, the relationship structure between the causes and development of medical disputes is summarized. Furthermore, this relationship structure can be used to analyze further and discuss the causes of doctor–patient disputes from the perspective of multiple co-governance and the governance framework of doctor–patient disputes. Finally, it reminds us of the need to standardize government’s regulatory responsibilities, promote the equal distribution of medical resources, strengthen the communication awareness between doctors and patients, reduce the information asymmetry between doctors and patients, and build a preventive mechanism-oriented multi-subject collaborative governance path to promote the relationship between doctors and patients in China. We provide relevant countermeasures and suggestions for harmonious development and the smooth resolution of doctor–patient conflicts.

Keywords: doctor–patient disputes; dispute governance; grounded theory; multiple co-governance (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2023
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