Barriers and Enablers for the Use of Digital Interactive Television in Nursing Home Settings: An Interview Case Study with Older Adults and Professionals

Bérangère Naudé (), Anne-Sophie Rigaud, Laila Kamali and Maribel Pino
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Bérangère Naudé: Faculté de Médecine, Université Paris Cité, Maladie d’Alzheimer, F-75013 Paris, France
Anne-Sophie Rigaud: Faculté de Médecine, Université Paris Cité, Maladie d’Alzheimer, F-75013 Paris, France
Laila Kamali: School of Medicine, Royal College of Surgeons, D02 YN77 Dublin, Ireland
Maribel Pino: Faculté de Médecine, Université Paris Cité, Maladie d’Alzheimer, F-75013 Paris, France

IJERPH, 2023, vol. 20, issue 3, 1-22

Abstract: Increasingly, public health programs are recommending the use of information and communication technologies to address the psychosocial needs of Older Adults (OAs). Recently, several applications that allow access to communication and stimulation functionalities using digital interactive television (DiTV) have been developed. The use of the television interface to access digital services seems to help meet several accessibility and usability needs of OAs. However, its use entails other challenges related to different dimensions (organizational, technological, ethical, etc.). This study aims to identify the factors that enable or hinder the use of DiTV by OAs living in geriatric institutions. A qualitative interview case study was conducted in three French geriatric facilities. A total of 25 semi-structured interviews were carried out with residents and care professionals, between February and April 2022, to identify enablers and barriers to DiTV use. Data were processed using a thematic deductive analysis inspired by a multidimensional Health Technology Assessment model. The analysis showed that DiTV use may be limited by organizational (e.g., workload), technological (e.g., ergonomic issues), human (e.g., health issues), ethical (e.g., privacy), and safety factors (e.g., frustration due to technical problems). A summary of these factors and five recommendations for DiTV implementation in geriatric settings are presented in this paper.

Keywords: older adults; geriatric institutions; usability; digital interactive television; health technology assessment (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2023
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