Digital Maturity and Its Measurement of General Practitioners: A Scoping Review

Timo Neunaber and Sven Meister ()
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Timo Neunaber: Health Informatics, Faculty of Health/School of Medicine, Witten/Herdecke University, 58455 Witten, Germany
Sven Meister: Health Informatics, Faculty of Health/School of Medicine, Witten/Herdecke University, 58455 Witten, Germany

IJERPH, 2023, vol. 20, issue 5, 1-18

Abstract: The work of general practitioners (GPs) is increasingly characterized by digitalization. Their progress in digitalization can be described by the concept of digital maturity and measured using maturity models. The aim of this scoping review is to provide an overview of the state of research on digital maturity and its measurement in primary care, specifically for GPs. The scoping review was conducted according to Arksey and O’Malley, considering the reporting scheme for PRISMA-ScR. For the literature search, we used PubMed and Google Scholar as the main sources of information. A total of 24 international, mostly Anglo-American studies, were identified. The understanding of digital maturity varied widely. In most studies, it was understood in a highly technical way and associated with the adoption of electronic medical records. More recent, but mostly unpublished, studies have attempted to capture overall digital maturity. So far, the understanding of digital maturity of GPs is still very diffuse—the research literature is still in its infancy. Future research should therefore aim to explore the dimensions of digital maturity of GPs to be able to develop a consistent and validated model for measuring digital maturity.

Keywords: digital maturity; primary care; general practitioners; digitalization (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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