The Role of Emotional Responses in the VR Exhibition Continued Usage Intention: A Moderated Mediation Model

Minglu Wang, Jong-Yoon Lee (), Shanshan Liu and Lingling Hu
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Minglu Wang: School of Art, Qilu University of Technology, Jinan 250353, China
Jong-Yoon Lee: School of Art, Sangmyung University, Cheonan 330-720, Republic of Korea
Shanshan Liu: School of Communication, Nanyang Institute of Technology, Nanyang 473004, China
Lingling Hu: School of Art, Qilu University of Technology, Jinan 250353, China

IJERPH, 2023, vol. 20, issue 6, 1-14

Abstract: During COVID-19, many renowned galleries and art fairs used Virtual Reality (VR) exhibitions for art information dissemination and online displays. To avoid the risks of offline viewing of exhibitions, users can access a web-based VR exhibition platform for remote appreciation of artworks, gaining a rich art experience and thus contributing to physical and mental health. The reasons affecting users’ continued usage intentions are not clear enough in the existing studies of VR exhibitions. Therefore, further studies are needed. This paper explores the relationship between users’ escapist experience, aesthetic experience, presence, emotional responses, and continued usage intention through a survey of VR exhibition users. The survey data were collected from 543 users who had experienced the VR exhibition through an online survey website. The study results show that users’ continued usage intentions are influenced by escapist experience and aesthetic experience. Presence plays a mediating role in the influence of escapist experiences and aesthetic experiences on continued usage intention. Emotional responses play a moderating role in the impact of user experience on continued usage intention. This paper provides a theoretical reference for the study of the impact mechanism of continued usage intention of VR exhibitions from the perspective of mental health. In addition, this study enables VR exhibition platforms to better understand the emotional state of users during art experiences to create and share healthy aesthetic information that can contribute to the management and enhancement of mental health. At the same time, it provides valuable and innovative guidance solutions for the future development of VR exhibitions.

Keywords: emotional responses; experience; psychological health; presence; continued usage intention (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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