Beyond Work: The Role of “Family-Friendly” Practices in the Subjective Well-Being of Teleworkers and On-Site Workers in the COVID-19 Pandemic

Sílvia Lopes (), Rita Couto, Anabela Rodrigues, Ana Sabino, Íris M. Oliveira, Paulo C. Dias, Ângela Leite and Vânia Sofia Carvalho ()
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Sílvia Lopes: CICPSI, Faculdade de Psicologia, Universidade de Lisboa, Alameda da Universidade, 1649-013 Lisboa, Portugal
Rita Couto: CICPSI, Faculdade de Psicologia, Universidade de Lisboa, Alameda da Universidade, 1649-013 Lisboa, Portugal
Anabela Rodrigues: CEFH—Centro de Estudos Filosóficos e Humanísticos, Faculdade de Filosofia e Ciências Sociais, Universidade Católica Portuguesa—Centro Regional de Braga, 4710-302 Braga, Portugal
Ana Sabino: School of Psychology, ISPA Instituto Universitário, R. Jardim do Tabaco 34, 1149-041 Lisbon, Portugal
Íris M. Oliveira: CEFH—Centro de Estudos Filosóficos e Humanísticos, Faculdade de Filosofia e Ciências Sociais, Universidade Católica Portuguesa—Centro Regional de Braga, 4710-302 Braga, Portugal
Paulo C. Dias: CEFH—Centro de Estudos Filosóficos e Humanísticos, Faculdade de Filosofia e Ciências Sociais, Universidade Católica Portuguesa—Centro Regional de Braga, 4710-302 Braga, Portugal
Ângela Leite: CEFH—Centro de Estudos Filosóficos e Humanísticos, Faculdade de Filosofia e Ciências Sociais, Universidade Católica Portuguesa—Centro Regional de Braga, 4710-302 Braga, Portugal
Vânia Sofia Carvalho: CICPSI, Faculdade de Psicologia, Universidade de Lisboa, Alameda da Universidade, 1649-013 Lisboa, Portugal

IJERPH, 2024, vol. 21, issue 4, 1-19

Abstract: During the COVID-19 pandemic, telework emerged as a pivotal strategy to mitigate the spread of the virus. However, telework’s feasibility was contingent on job roles. This gave rise to two distinct groups: teleworkers and on-site workers. However, the impacts of social support and well-being extended to both groups. This study investigated the link between organisational and supervisory family support and subjective well-being, examining work engagement as a mediator. Conducted in Portugal, this cross-sectional study surveyed 515 individuals via web-based questionnaires. Data were analysed using descriptive statistics, correlation analysis, confirmatory factor analysis, and multiple-group analysis. The findings revealed a positive correlation between perceived organisational family support (POFS) and work engagement for both groups. Additionally, perceived supervisory family support (PSFS) positively correlated with work engagement for telecommuters but not on-site workers. Furthermore, work engagement was positively associated with subjective well-being for both groups. Moreover, work engagement mediated the relationship between POFS and subjective well-being. This study enriches the literature by analysing POFS, PSFS, work engagement, and subjective well-being dynamics among teleworkers and on-site employees.

Keywords: teleworkers; “family-friendly” practices; organisational support; supervisor support; subjective well-being; work engagement; COVID-19 (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2024
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