Factors Associated with Communities’ Satisfaction with Receiving Curative Care Administered by Community Health Workers in the Health Districts of Bousse and Boussouma in Burkina Faso, 2024

Hamed Sidwaya Ouedraogo (), Abdoul-Guaniyi Sawadogo, Ahmed Kabore, Badra Ali Traore, Mamadou Traore, Massoudou Harouna Maiga, Marcella Valerie Zombre Sanon and Maxime Koine Drabo
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Hamed Sidwaya Ouedraogo: Ministry of Health and Public Hygiene, Ouagadougou 03 BP 7009, Burkina Faso
Abdoul-Guaniyi Sawadogo: Jhpiego Corporation, Ouagadougou 01 BP 5654, Burkina Faso
Ahmed Kabore: Public Health Laboratory of the UFR/SDS, Joseph KI-ZERBO University, Ouagadougou 03 BP 7021, Burkina Faso
Badra Ali Traore: Progress Consulting, Ouagadougou 09 BP 631, Burkina Faso
Mamadou Traore: Ministry of Health and Public Hygiene, Ouagadougou 03 BP 7009, Burkina Faso
Massoudou Harouna Maiga: Ministry of Health and Public Hygiene, Ouagadougou 03 BP 7009, Burkina Faso
Marcella Valerie Zombre Sanon: Ministry of Health and Public Hygiene, Ouagadougou 03 BP 7009, Burkina Faso
Maxime Koine Drabo: Public Health Laboratory of the UFR/SDS, Joseph KI-ZERBO University, Ouagadougou 03 BP 7021, Burkina Faso

IJERPH, 2024, vol. 21, issue 9, 1-15

Abstract: Background: Since 2010, Burkina Faso has developed and initiated community-based management of childhood illnesses. Following the increased presence of community health workers and the adoption of free community health care, this study aims to assess community satisfaction with curative care administered by community health workers. Methodology: This was a descriptive and analytical cross-sectional study. Data were collected in the health districts of Boussé and Boussouma from 20 February to 30 March 2023 for quantitative data and from 12 to 30 January 2024 for qualitative data using a questionnaire (household survey) and an interview grid (focus groups). Analyses were conducted using SPSS IBM 25 and Nvivo 14. Results: Households benefit from oral curative care when using Community health workers, but are not satisfied with the temporal accessibility of these community health workers. Temporal accessibility and awareness during care have a significant influence on household satisfaction. Conclusions: Curative care by community health workers is effective, but its use could be improved by addressing the unavailability of community health workers, inputs and better communication during care.

Keywords: community health workers; community health care; quality; perception; Burkina Faso (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2024
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