Chronic Care in Primary Care: Exploring the Role and Impact of General Practice Pharmacists in Managing Long-Term Conditions in Northern Ireland

Ahmed Abuelhana, Petra Garlone Clark, Aaron Courtenay, Heather Coleman, Nermeen Ali and Kingston Rajiah ()
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Ahmed Abuelhana: School of Pharmacy and Pharmaceutical Sciences, Ulster University, Coleraine BT 52 1SA, UK
Petra Garlone Clark: School of Pharmacy and Pharmaceutical Sciences, Ulster University, Coleraine BT 52 1SA, UK
Aaron Courtenay: School of Pharmacy and Pharmaceutical Sciences, Ulster University, Coleraine BT 52 1SA, UK
Heather Coleman: School of Pharmacy and Pharmaceutical Sciences, Ulster University, Coleraine BT 52 1SA, UK
Nermeen Ali: School of Pharmacy and Pharmaceutical Sciences, Ulster University, Coleraine BT 52 1SA, UK
Kingston Rajiah: School of Pharmacy and Pharmaceutical Sciences, Ulster University, Coleraine BT 52 1SA, UK

IJERPH, 2025, vol. 22, issue 2, 1-12

Abstract: The role of General Practice Pharmacists (GPPs) has expanded in response to increasing demands on primary care services, particularly in managing chronic conditions. While GPPs are recognised for their contributions to medication optimisation and patient care, challenges such as role clarity, workload pressures, and confidence in clinical decision-making remain underexplored. This study aims to investigate the tasks, professional identity, confidence levels, and challenges faced by GPPs in Northern Ireland. A mixed-methods design was employed, incorporating a questionnaire distributed to GPPs across Northern Ireland. The questionnaire comprised 20 multiple-choice questions and 5 open-ended questions, focusing on demographics, tasks, confidence levels, role clarity, and professional challenges. Quantitative data were analysed using descriptive and inferential statistics, while qualitative responses underwent thematic analysis using NVIVO software. A total of 44 GPPs participated, with a majority being female and aged 34–39 years. Most participants had 4–6 years of experience as GPPs. Quantitative findings revealed significant correlations between clinical confidence and factors such as years of experience, age, and employment type. Qualitative analysis revealed key themes: clinical confidence was enhanced by training and experience, but workload pressures often limited time for patient care. Variability in role integration and the lack of public awareness were highlighted as barriers to maximising the GPP role. This study highlights the key challenges of workload distribution and role ambiguity in the GPP role. Delegating administrative tasks and developing clear frameworks for role integration could address these barriers. Additionally, targeted training programs and public education campaigns are essential to enhance the impact of GPPs in primary care.

Keywords: general practice pharmacists; chronic conditions; primary care; role clarity; clinical confidence; mixed-methods study; Northern Ireland; medications (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2025
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