The Dual Impact of Digital Connectivity: Balancing Productivity and Well-Being in the Modern Workplace

Giorgia Bondanini (), Cristina Giovanelli, Nicola Mucci and Gabriele Giorgi
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Giorgia Bondanini: Business@Health Laboratory, European University of Rome, 00190 Rome, Italy
Cristina Giovanelli: Business@Health Laboratory, European University of Rome, 00190 Rome, Italy
Nicola Mucci: School of Occupational Medicine, University of Florence, Largo Brambilla, 3, 50134 Florence, Italy
Gabriele Giorgi: Business@Health Laboratory, European University of Rome, 00190 Rome, Italy

IJERPH, 2025, vol. 22, issue 6, 1-13

Abstract: Background: Digital connectivity is essential in modern work environments, enhancing productivity and communication. However, its rapid expansion post-COVID-19 raises concerns about burnout, digital fatigue, and work-related stress. Objective: This PRISMA-based systematic review examines the benefits and challenges of digital work, assessing its impact on occupational health and proposing mitigation strategies. Methods: A systematic search of PubMed, Google Scholar, Scopus, and Cochrane Library identified 40 peer-reviewed studies published since 2020, focusing on digital connectivity, remote work, and employee well-being. Studies on purely technological aspects were excluded. Results: While digital tools improve efficiency and flexibility, they also increase workload, cognitive overload, and stress. Prolonged screen exposure contributes to mental exhaustion and sleep disturbances. Limited digital infrastructure further exacerbates productivity barriers. Conclusions: Digital connectivity offers both opportunities and risks. Organizations should implement structured policies such as offline hours, digital detox initiatives, and mental health support to sustain productivity and well-being. Future research should explore sector-specific interventions and long-term impacts of digital work practices.

Keywords: digital connectivity; smart working; well-being; remote work; digital overload; occupational health (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2025
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