Predicting Innovation Capability through Knowledge Management in the Banking Sector

Friday Ogbu Edeh, Nurul Mohammad Zayed, Vitalii Nitsenko, Olha Brezhnieva-Yermolenko, Julia Negovska and Maryna Shtan
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Friday Ogbu Edeh: Department of Business Administration, Alex Ekwueme Federal University, Abakaliki 1010, Nigeria
Nurul Mohammad Zayed: Department of Business Administration, Faculty of Business & Entrepreneurship, Daffodil International University, Dhaka 1341, Bangladesh
Vitalii Nitsenko: Department of Entrepreneurship and Marketing, Institute of Economics and Management, Ivano-Frankivsk National Technical Oil and Gas University, 76019 Ivano-Frankivsk, Ukraine
Olha Brezhnieva-Yermolenko: Department of Finance and Accounting, Dniprovsky State Technical University, 51900 Kamyanske, Ukraine
Julia Negovska: Department of Marketing, Economics, Management and Administration, National Academy of Management, 03151 Kyiv, Ukraine
Maryna Shtan: Department of International Economic Relations, National Academy of Management, 03151 Kyiv, Ukraine

JRFM, 2022, vol. 15, issue 7, 1-12

Abstract: Purpose: The purpose of this study was to investigate the effects of knowledge management on innovation capability in the banking sector. Research methodology: Cross-sectional research design was employed in this study as it supports the use of questionnaire for data collection. Fifteen deposit money banks constitute the accessible population. Questionnaire was used as an instrument for data collection. A sample size of 272 was drawn from the overall population of 920. Overall, 259 staff participated in the study. Demographic characteristics of participants were analysed with frequency distribution while linear regression was used to analyse formulated hypotheses with the aid SPSS. Findings: This study found that knowledge management has significant positive effects on innovation capability. Research limitations: The research limitation is associated with cross-sectional survey and geographical scope. Future studies should employ longitudinal survey that support data collection for a year. Secondly, future studies should be carried out in other countries other than Africa. Practical implications: The implication of the finding is that managers and directors of banks should encourage knowledge management practices in their workplaces as this has proven by this study to improve innovation capability in terms of marketing innovation capability, product innovation capability and process innovation capability. Originality/Value: There is no research that has investigated the effects of knowledge management on innovation capability. Thus, this study provides new insight on promoting innovation capability through knowledge management.

Keywords: knowledge management; bank; innovation capability; intangible resources (search for similar items in EconPapers)
JEL-codes: C E F2 F3 G (search for similar items in EconPapers)
Date: 2022
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