The Effect of Employee Involvement in Strategic Change on the Performance of Insurance Companies in Zimbabwe

Bibi Zaheenah Chummun () and Lizanani Nleya
Additional contact information
Bibi Zaheenah Chummun: Graduate School of Business and Leadership, University of KwaZulu-Natal (UKZN), Durban 4000, South Africa
Lizanani Nleya: Graduate School of Business and Leadership, University of KwaZulu-Natal (UKZN), Durban 4000, South Africa

JRFM, 2023, vol. 16, issue 9, 1-14

Abstract: Due to rapid technological advancements and intense competition, organizations must find new ways to do business. As a result, changes in an organization’s structures, systems, and strategies are now a pre-requisite to survive the competition. Involving employees in strategic change programmes will harness ideas that enhance competitive advantage and organizational performance. The purpose of this study is to inform industry executives, especially in insurance companies, that employees are crucial resources that must be valued for their contribution to the survival of the organization. A total of 115 respondents were surveyed using a 5-point Likert scale questionnaire in a quantitative research approach. This study employed the multiple regression method to test the effect of five employee involvement constructs on organizational performance using IBM SPSS V28 software. All five constructs, that is, participation in decision-making, teamwork, communication, creativity, and innovation, significantly affected the performance of insurance companies in Zimbabwe. This study’s findings will convince top managerial leaders of the insurance industry to acknowledge and appreciate the importance of involving employees in strategic change programmes. Furthermore, industry regulatory authorities can promote policies and practices that involve employees in decision-making.

Keywords: employee involvement; strategic change; organizational performance; insurance companies; industry leaders (search for similar items in EconPapers)
JEL-codes: C E F2 F3 G (search for similar items in EconPapers)
Date: 2023
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.mdpi.com/1911-8074/16/9/409/pdf (application/pdf)
https://www.mdpi.com/1911-8074/16/9/409/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jjrfmx:v:16:y:2023:i:9:p:409-:d:1239081

Access Statistics for this article

JRFM is currently edited by Ms. Chelthy Cheng

More articles in JRFM from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().