Online Dispute Resolution (ODR) within Developing Nations: A Qualitative Evaluation of Transfer and Impact

Doug Leigh and Frank Fowlie
Additional contact information
Doug Leigh: Graduate School of Education and Psychology, Pepperdine University, 6100 Center Drive, Los Angeles, CA 90045, USA
Frank Fowlie: National Centre for Technology and Dispute Resolution, University of Massachusetts-Amherst, Amherst, MA 01003, USA

Laws, 2014, vol. 3, issue 1, 1-11

Abstract: The field of online dispute resolution (ODR) is developing both as practice and a profession. Evidence of this includes a growing community of scholars and practitioners. A Canadian International Development Agency (CIDA) grant permitted 16 practitioners from developing countries to attend the 2008 ODR Forum in Victoria, British Columbia. In the year following the Forum, an evaluation was conducted to identify changes among these practitioners’ behaviors, knowledge, skills, abilities and credibility. Results indicate that ODR practitioners in developing countries are engaged in a wide range of activities, many of which are technologically and logistically complex. These practitioners also face a number of political and infrastructural challenges that are not as commonly experienced by those from developed nations. Taken together, these realities have implications both for the nature of ODR’s proliferation as a legitimate practice, as well as for the provision of education and training concerning its underpinnings.

Keywords: technology; international dispute resolution; culture; qualitative; case study; information and communications technology; developing countries; online dispute resolution; CIDA (search for similar items in EconPapers)
JEL-codes: D78 E61 E62 F13 F42 F68 K0 K1 K2 K3 K4 (search for similar items in EconPapers)
Date: 2014
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.mdpi.com/2075-471X/3/1/106/pdf (application/pdf)
https://www.mdpi.com/2075-471X/3/1/106/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jlawss:v:3:y:2014:i:1:p:106-116:d:32361

Access Statistics for this article

Laws is currently edited by Ms. Heather Liang

More articles in Laws from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().