Transparency as a Driver for Logistical Efficiency in WEEE Collection and Transport

Eirill Bø and John Baxter
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Eirill Bø: Department of Accounting Auditing and Business Analytics, BI Norwegian Business School, Nydalsveien 37, 0484 Oslo, Norway
John Baxter: Norwegian Institute for Sustainability Research, Stadion 4, 1671 Kråkerøy, Norway

Logistics, 2020, vol. 4, issue 3, 1-13

Abstract: Inefficiency in complex reverse-logistical operations, such as the collection and transport of various wastes, can often be traced to two related factors. Adversarial and arms-length relationships between service providers and customers are commonplace, alongside surprisingly limited understanding of the cost base. This study investigated transparency and shared understanding as drivers for higher efficiency and lower costs. Observation and intervention in contractual negotiations was combined with analyses of cost and sensitivity, and a post-contractual transparency exercise with bidders where findings were shared with all parties. The work yielded both immediate efficiency gains and a longer-term infrastructure for cost evaluation and negotiation. Ongoing work is extending the approach into yet more complex and broader areas of municipal waste management.

Keywords: WEEE; logistics; efficiency; costing; transparency; relationships (search for similar items in EconPapers)
JEL-codes: L8 L80 L81 L86 L87 L9 L90 L91 L92 L93 L98 L99 M1 M10 M11 M16 M19 R4 R40 R41 R49 (search for similar items in EconPapers)
Date: 2020
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Persistent link: https://EconPapers.repec.org/RePEc:gam:jlogis:v:4:y:2020:i:3:p:14-:d:379438

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