Investigating the Performance of the Order-Picking Process by Using Smart Glasses: A Laboratory Experimental Approach

Nikolaos Chondromatidis, Anastasios Gialos and Vasileios Zeimpekis ()
Additional contact information
Nikolaos Chondromatidis: Department of Financial and Management Engineering, School of Engineering, University of the Aegean, 82100 Chios, Greece
Anastasios Gialos: Department of Financial and Management Engineering, School of Engineering, University of the Aegean, 82100 Chios, Greece
Vasileios Zeimpekis: Department of Financial and Management Engineering, School of Engineering, University of the Aegean, 82100 Chios, Greece

Logistics, 2022, vol. 6, issue 4, 1-26

Abstract: Background : Order picking process is critical for accurate and efficient order fulfilment. Pick-by-vision is a promising technology that may support order picking process, however there is still a limited amount of research concerning the impact of this technology on the performance of order-picking. The purpose of this paper is to investigate certain operational and technical parameters that affect the performance of pick-by-vision technology in item-level order picking via a series of laboratory tests. Methods : A systematic literature review is conducted for the identification of parameters that affect pick-by-vision performance. Subsequently, the analytical hierarchy process is adopted to rank these parameters, concerning their impact on order picking. Then, the design of experiment and NASA task load index methodology are implemented for assessing pick-by-vision efficiency and perceived workload. Results : The results reveal the parameters that significantly affect the performance of the pick-by-vision system, as well as the best configuration of parameters for the implementation of the proposed system in real environments. Conclusions : The results obtained are encouraging, showing how pick-by-vision technology can support order picking efficiency. Furthermore, practical implications are presented that deal with the organizational culture, process re-engineering, staff resistance to change, and motivation for maintaining the new way of executing order-picking processes.

Keywords: pick by vision; systematic literature review; analytical hierarchy process; design of experiments; laboratory testing (search for similar items in EconPapers)
JEL-codes: L8 L80 L81 L86 L87 L9 L90 L91 L92 L93 L98 L99 M1 M10 M11 M16 M19 R4 R40 R41 R49 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.mdpi.com/2305-6290/6/4/84/pdf (application/pdf)
https://www.mdpi.com/2305-6290/6/4/84/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jlogis:v:6:y:2022:i:4:p:84-:d:997114

Access Statistics for this article

Logistics is currently edited by Ms. Mavis Li

More articles in Logistics from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().