Analyzing Barriers to Internet of Things (IoT) Adoption in Humanitarian Logistics: An ISM–DEMATEL Approach

Abderahman Rejeb (), Karim Rejeb and Imen Zrelli
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Abderahman Rejeb: Faculty of Business Economics, Széchenyi István University‚ 9026 Győr, Hungary
Karim Rejeb: Faculty of Sciences of Bizerte, University of Carthage, Bizerte 7021, Tunisia
Imen Zrelli: College of Business, University of Jeddah, Jeddah 21959, Saudi Arabia

Logistics, 2024, vol. 8, issue 2, 1-27

Abstract: Background : Effective humanitarian logistics (HL) is essential in disaster response. The “Internet of Things” (IoT) holds potential to enhance the efficiency and efficacy of HL, yet adoption is slowed by numerous barriers. Methods : This study employs interpretive structural modeling (ISM) and decision-making trial and evaluation laboratory (DEMATEL) to explore and classify barriers to IoT integration in HL. Results : A total of 12 barriers were identified, classified, and ranked according to their driving power and dependence. Key barriers include lack of standardization, organizational resistance, data quality issues, and legal challenges. Conclusions : Overcoming these barriers could significantly improve relief operations, reduce errors, and enhance decision-making processes in HL. This investigation is the first of its kind into IoT barriers in HL, laying the groundwork for further research and providing valuable insights for HL managers.

Keywords: IoT; humanitarian logistics; emergency responders; barriers; relief operations; organizational resistance (search for similar items in EconPapers)
JEL-codes: L8 L80 L81 L86 L87 L9 L90 L91 L92 L93 L98 L99 M1 M10 M11 M16 M19 R4 R40 R41 R49 (search for similar items in EconPapers)
Date: 2024
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