A Framework for Project Delivery Systems via Hybrid Fuzzy Risk Analysis: Application and Extension in ICT

Mohammad Javad Bidel, Hossein Safari, Hannan Amoozad Mahdiraji, Edmundas Kazimieras Zavadskas () and Jurgita Antucheviciene
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Mohammad Javad Bidel: Faculty of Management, University of Tehran, Tehran 1411713114, Iran
Hossein Safari: Faculty of Management, University of Tehran, Tehran 1411713114, Iran
Hannan Amoozad Mahdiraji: School of Business, University of Leicester, Leicester LE1 7RH, UK
Edmundas Kazimieras Zavadskas: Institute of Sustainable Construction, Vilnius Gediminas Technical University, Sauletekio al. 11, LT-10223 Vilnius, Lithuania
Jurgita Antucheviciene: Department of Construction Management and Real Estate, Vilnius Gediminas Technical University, Sauletekio al. 11, LT-10223 Vilnius, Lithuania

Mathematics, 2022, vol. 10, issue 17, 1-22

Abstract: One of the essential factors of project success is selecting the proper delivery method. This study aimed to provide a new hybrid decision-making framework to assist project stakeholders in evaluating and selecting the most appropriate Project Delivery System (PDS) and documenting the decision process. For this purpose, the selection factors of PDSs were obtained from a literature review, and critical selection factors were screened based on the fuzzy Delphi method, whereby expert feedback was on Information and Communication Technology (ICT) projects was obtained. Subsequently, the ICT project risks were identified and categorized into six competitive constraints, including time, cost, quality, reputation, value, and scope, and the risk factors were prioritized in each area. Then, the effect of project risks on the decision criteria was investigated using a fuzzy cognitive map (FCM). Finally, the PDSs were ranked through Fuzzy Technique for Order of Preference by Similarity to Ideal Solution (FTOPSIS). This article researched a novel multi-layer decision system combining the FCM and FTOPSIS techniques. The decision criteria received their weights from the evaluation of the causal relationships between PDS selection factors and project risks. Thus, PDSs were ranked based on different project characteristics, the opinions of stakeholders, and the effect of project risks on the decision-making process; this increased the likelihood of project success. The results showed that the impact of the most critical project risks on the selection factors was so severe that they changed the weight of the criteria in the decision matrix and, subsequently, changed the ranking of decision options.

Keywords: Project Delivery Systems (PDSs); risk analysis; fuzzy cognitive maps (FCMs); ICT projects; FCM-FTOPSIS (search for similar items in EconPapers)
JEL-codes: C (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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