AHP-Based Systematic Approach to Analyzing and Evaluating Critical Success Factors and Practices for Component-Based Outsourcing Software Development

Abdul Wahid Khan, Shams Ullah Khan, Hathal Salamah Alwageed, Faheem Khan (), Jawad Khan and Youngmoon Lee ()
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Abdul Wahid Khan: Department of Computer Science, University of Science and Technology Bannu, Bannu 28100, Pakistan
Shams Ullah Khan: Department of Computer Science, University of Science and Technology Bannu, Bannu 28100, Pakistan
Hathal Salamah Alwageed: College of Computer and Information Sciences, Jouf University, Sakaka 72388, Saudi Arabia
Faheem Khan: Department of Computer Engineering, Gachon University, Seongnam 13120, Korea
Jawad Khan: Department of Robotics, Hanyang University, Ansan 15588, Korea
Youngmoon Lee: Department of Robotics, Hanyang University, Ansan 15588, Korea

Mathematics, 2022, vol. 10, issue 21, 1-24

Abstract: Component-based software development (CBSD) is a difficult method for creating complicated products or systems. In CBSD, multiple components are used to construct software or a product. A complex system or program can be created with CBSD quickly and with money while maintaining excellent quality and security. On the other hand, this research will persuade outsourced vendor companies to embrace CBSD approaches for component software development. We conducted a systemic literature review (SLR) to investigate the success factors that have a favorable impact on software outsourcing vendors’ organizations, and we selected 91 relevant research publications by creating a search string based on the study questions. This useful information was compiled using Google Scholar, IEEE Explore, MDPI, WILLEY Digital Library, and Elsevier. Furthermore, we completed all of the procedures in SLR for the full literature review, including the formulation of the SLR protocol, initial and final data collection, retrieval, assessment processes, and data synthesis. Among the ten (10) critical success factors we identified are a well-trained and skilled team, proper component selection, use of design standards, well-defined architecture, well-defined analysis and testing, well-defined integration, quality assurance, good organization of documentation, and well-organized security, and proper certification. Furthermore, the proposed SLR includes 46 best practices for these critical success factors, which could assist vendor organizations in enhancing critical success factors for CBOSD. According to our findings, the discovered success factors are similar and distinct across different periods, continents, databases, and approaches. The recommended SLR will also assist software vendor organizations in implementing the CBSD idea. We used the analytical hierarchy process (AHP) method to prioritize and analyze the success factors of component-based outsourcing software development and the result of different equations of the AHP approach to construct the pairwise comparison matrix. The largest eigenvalue was 3.096 and the CR value was 0.082, which is less than 0.1, and thus sufficient and acceptable.

Keywords: success factors; CBSD; practices; component based outsourcing; software development; SLR; vendor; SPSS (search for similar items in EconPapers)
JEL-codes: C (search for similar items in EconPapers)
Date: 2022
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