A Framework for Sharing Staff between Outbound and Inbound Airport Processes

Sultan Alodhaibi, Robert L. Burdett and Prasad K.D.V. Yarlagadda
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Sultan Alodhaibi: Department of Mathematics, College of Sciences and Arts in Al-Rass, Qassim University, Al-Rass 51921, Saudi Arabia
Robert L. Burdett: School of Mathematical Science, Science and Engineering Faculty, Queensland University of Technology, Brisbane, QLD 4001, Australia
Prasad K.D.V. Yarlagadda: School of Mechanical, Medical and Process Engineering, Science and Engineering Faculty, Queensland University of Technology, Brisbane, QLD 4001, Australia

Mathematics, 2020, vol. 8, issue 6, 1-18

Abstract: This paper proposes an advanced simulation-optimization approach to evaluate and optimize the passenger flows within international airports. This approach allocates resources intelligently during the simulation process and balances demand and service quality. The resource allocation performed by our Advanced Resource Management (ARM) algorithm was used to develop an integrated system for arranging resources, identifying the proper resources, and allocating them throughout the model. It was used to investigate the influences of different staff allocation techniques on the inbound and outbound processes of an airport terminal. The purpose of the proposed simulation-optimization approach is to enhance passenger satisfaction through ensuring reasonable wait times during processing at the lowest cost possible (minimal staff hours).

Keywords: optimization-simulation; advanced resource management; passenger flow; aviation industry (search for similar items in EconPapers)
JEL-codes: C (search for similar items in EconPapers)
Date: 2020
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