MULTIMOORA under Interval-Valued Neutrosophic Sets as the Basis for the Quantitative Heuristic Evaluation Methodology HEBIN

Edmundas Kazimieras Zavadskas, Romualdas Bausys, Ingrida Lescauskiene and Ana Usovaite
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Edmundas Kazimieras Zavadskas: Institute of Sustainable Construction, Vilnius Gediminas Technical University, Sauletekio al. 11, LT-10223 Vilnius, Lithuania
Romualdas Bausys: Department of Graphical Systems, Vilnius Gediminas Technical University, Sauletekio al. 11, LT-10223 Vilnius, Lithuania
Ingrida Lescauskiene: Department of Graphical Systems, Vilnius Gediminas Technical University, Sauletekio al. 11, LT-10223 Vilnius, Lithuania
Ana Usovaite: Department of Graphical Systems, Vilnius Gediminas Technical University, Sauletekio al. 11, LT-10223 Vilnius, Lithuania

Mathematics, 2020, vol. 9, issue 1, 1-19

Abstract: During the last decade, researchers put a lot of effort into the development of the multi-criteria decision methods (MCDM) capable of dealing with the uncertainty and vagueness of the initial information. MCDM approaches that work under the environment of the interval-valued neutrosophic sets (IVNS) demonstrate credibility for the analysis of different opinions as well as for the inconsistency of the criteria evaluation data. The novel multicriteria decision-making approach MULTIMOORA-IVNS (multi-objective optimisation by ratio analysis under interval-valued neutrosophic sets) is presented in this paper. A novel heuristic evaluation methodology HEBIN (heuristic evaluation based on interval numbers) that exploits MULTIMOORA-IVNS for the processing of the evaluation results is also presented in this research. HEBIN is able to increase the accuracy of the checklists-based heuristic evaluation and to diminish the impact of the inconsistencies caused by the evaluators. A comparison of six e-commerce websites is introduced to reveal the practicalities of the proposed multicriteria decision-making application.

Keywords: MULTIMOORA; interval-valued neutrosophic sets; decision making; quantitative heuristic evaluation; E-commerce; website (search for similar items in EconPapers)
JEL-codes: C (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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