Integrating and Controlling ICT Implementation in the Supply Chain: The SME Experience from Baja California

Rubén Jesús Pérez-López, Jesús Everardo Olguín-Tiznado, Jorge Luis García-Alcaraz, María Mojarro-Magaña, Claudia Camargo-Wilson and Juan Andrés López-Barreras
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Rubén Jesús Pérez-López: Department of Industrial Engineering, Technological Institute of Ciudad Guzmán, Ciudad Guzmán 49100, Mexico
Jesús Everardo Olguín-Tiznado: Faculty of Engineering, Architecture, and Design, Autonomous University of Baja California, Ensenada 22860, Mexico
Jorge Luis García-Alcaraz: Department of Industrial Engineering and Manufacturing, Autonomous University of Ciudad Juárez, Ciudad Juárez 32310, Mexico
María Mojarro-Magaña: Department of Industrial Engineering, Technological Institute of Ciudad Guzmán, Ciudad Guzmán 49100, Mexico
Claudia Camargo-Wilson: Faculty of Engineering, Architecture, and Design, Autonomous University of Baja California, Ensenada 22860, Mexico
Juan Andrés López-Barreras: Faculty of Engineering and Chemical Sciences, Autonomous University of Baja California, Tijuana 22390, Mexico

Mathematics, 2021, vol. 9, issue 11, 1-14

Abstract: It is mentioned that companies’ competition is currently more associated with supply chains (SC) than production processes since sometimes logistics costs represent up to 70% of the total production cost in a product. To improve efficiency in SC, companies are implementing information and communication technologies (ICT). This paper reports a structural equation model that incorporates four latent variables related to ICT applied in SC: technological innovation, information management, and information availability as independent variables, and operating benefits gained as a dependent variable. These variables are related using six hypotheses that are validated using information obtained from 80 responses to a survey applied to small and medium-sized enterprises in Baja California (Mexico). The partial least squares technique is used to validate the hypotheses in the structural equation model. Findings indicate that technological innovation is the basis for the successful implementation of ICT and its application guarantees greater information availability and efficient management, leading to obtaining operating benefits in SC.

Keywords: structural equation model; information and communication technology; ICT integration (search for similar items in EconPapers)
JEL-codes: C (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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