Increasing the Efficiency of Enterprises in Tourism Sector Using Innovative Management Methods and Tools

Peter Gallo, Ján Dobrovič, Veronika Čabinová, Petra Pártlová, Jarmila Straková and Bohuslava Mihalčová
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Peter Gallo: Faculty of Arts, Institute of Educology and Social Work, University of Prešov, 17. Novembra 3724/15, 080 01 Prešov, Slovakia
Ján Dobrovič: Department of Management, Faculty of Corporate Strategy, Institute of Technology and Business, 517/10, 370 01 České Budějovice, Czech Republic
Veronika Čabinová: Department of Development, Informatization and Quality Assessment, University of Prešov, 17. Novembra 3724/15, 080 01 Prešov, Slovakia
Petra Pártlová: Department of Management, Faculty of Corporate Strategy, Institute of Technology and Business, 517/10, 370 01 České Budějovice, Czech Republic
Jarmila Straková: Department of Management, Faculty of Corporate Strategy, Institute of Technology and Business, 517/10, 370 01 České Budějovice, Czech Republic
Bohuslava Mihalčová: Department of Management, Faculty of Business Economy with Seat in Košice, University of Economics in Bratislava, 13, 041 30 Košice, Slovakia

Social Sciences, 2021, vol. 10, issue 4, 1-13

Abstract: The paper deals with the issue of increasing the efficiency of business management using modern management methods and tools in tourism enterprises. The basis of the paper form hypotheses focused on the use of the concept of Balanced Scorecard, controlling, benchmarking, and talent management within the tourism enterprises. Based on the p -value (0.576) in the case of first hypothesis, we can confirm that there is no statistically significant relationship between the openness of hotels to change, innovation, and the willingness to introduce controlling into management. The p -value (0.004) achieved in the case of the second hypothesis confirmed a statistically significant relationship between the hotel classification category and the use of the modern methods in plan design. In the third hypothesis, we examined whether hotels focusing on the sales maximization tend to use their capital for modernization. Based on the validity of the inequality p -value (0.080), we confirm that there is no statistically significant relationship between the pricing approach and the use of capital. Searching strategic tool in management of a business in tourism is still an actual issue. Businesses are especially managed by financial indicators, but modern methods show the growing significance of non-financial indicators.

Keywords: business management; Balanced Scorecard; talent management; controlling; tourism (search for similar items in EconPapers)
JEL-codes: A B N P Y80 Z00 (search for similar items in EconPapers)
Date: 2021
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